Account Representative - State Farm Agent Team Member

Benefits:

• Flexible schedule
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Opportunity for advancement

ROLE DESCRIPTION:
As an Insurance Sales & Service Representative, you will play a key role in growing our agency by generating and closing new sales while providing top-tier service to existing clients. This hybrid sales/service position requires strong interpersonal skills, insurance knowledge, and a proactive mindset. Youll handle inbound leads, outbound prospecting, policy quoting, renewals, account reviews, and cross-selling opportunitiesall while ensuring clients feel supported and valued.

RESPONSIBILITIES:
Prospect for new business through referrals, networking, leads, cold outreach, and community involvement to meet or exceed sales goals.
Conduct needs analyses with prospects and clients to recommend appropriate coverage options (personal lines, commercial, life, etc.).
Prepare and present accurate insurance quotes, explain policy features/benefits/coverage gaps, and close sales.
Service existing accounts
Cross-sell and upsell additional coverages during service interactions and annual reviews to increase client retention and agency revenue.
Maintain detailed client records in our agency management system
Respond promptly to client inquiries via phone, email, text, and in-person meetings.
Build and nurture strong, trust-based relationships to generate referrals and achieve high client satisfaction.

QUALIFICATIONS:
Active Louisiana Property & Casualty (P&C) license required (Life & Health a plus).
13+ years of experience in insurance sales, customer service, or a related role preferred (will consider motivated entry-level candidates with strong sales aptitude and a willingness to learn).
Proven track record of meeting sales targets and providing excellent customer service.
Excellent communication, negotiation, and problem-solving skills.
Self-motivated, organized, and detail-oriented with the ability to multitask in a fast-paced environment.