Registrar Coordinator

Registrar Coordinator

The Registrar Coordinator for the Office of the Registrar provides customer service, quality assurance, and support for the Office of the Registrar and performs a variety of administrative duties related to the accuracy and retention of student records. The Registrar Coordinator answers student, faculty, staff, and alumni queries pertaining to college policies, particularly regarding records and registration. This position serves as primary contact for transcripts and degree / enrollment verifications. The Registrar Coordinator conducts testing of various student information systems and processes; enters, maintains, and validates the accuracy of historical and contemporary academic data; troubleshoots technical issues; assists with new systems implementations; and assists with a broad range of administrative tasks. Work includes data entry as well as processing requests and inquiries for the registrar's office as a first point of contact. Training in policies, procedures, and systems in use at the College will be provided.

Duties and responsibilities include :

• Serving as the primary contact for transcripts and degree / enrollment verification requests which includes support of contracted third-party services and vendors such as the National Student Clearinghouse and Parchment.
• Administering key student records processes that include FERPA, student registration, course withdrawals, forms processing, and leaves of absence and institutional withdrawals.
• Processing grade changes and major updates in compliance with institutional standards.
• Providing a high level of customer service when responding to student, faculty, staff, and alumni queries pertaining to college policies, particularly regarding records and registration.
• Responding to requests and inquiries in a timely and professional manner.
• Accurately entering, maintaining, and validating academic data and completing periodic data clean up to resolve issues relating to the accuracy of student records.
• Transferring data from paper formats into electronic files or database systems.
• Assisting with new system implementations.
• Assisting in the development and delivery of individual and / or group instruction and / or training to end users on new or updated technologies.
• Analyzing and solving problems of routine complexity on computer applications and systems for students, faculty, and staff for departments and / or the College community; providing a wide range of assistance to departmental users and / or support staff.
• Participating in professional development activities as appropriate and as advised by the associate registrar.
• Evaluating and testing new or modified software programs and software development procedures used to verify that programs function according to user requirements and conform to established guidelines and best practices.
• Maintaining a high level of confidentiality when dealing with student data.
• Performing other duties as assigned.

Required qualifications include :

Preferred qualifications include :

Remote Work Eligibility : Category B : All staff positions, regardless of remote work eligibility, require an initial 30-calendar-day on-campus work period. Based on an evaluation by the supervisor and area Vice President, this position is classified as Category B as defined in the College's Remote Work Policy, with occasional ad-hoc remote work flexibility (as needed). Your approved remote work arrangements under Category B allow for up to 1 remote work days per week during the academic year and up to 2 remote work days during the non-academic year. Please note these days may vary depending on departmental and College needs. Your standard working hours will generally be from 8 : 00 a.m. to 5 : 00 p.m., Monday through Friday, though these hours may vary depending on departmental and College needs. All remote work arrangements, including ad-hoc remote work, must be approved by the direct supervisor, area Cabinet member, and Human Resources, and are subject to periodic review based on institutional needs. These arrangements are neither guaranteed nor considered entitlements and may change due to factors such as employee performance, evolving business needs, or changes to the position.

Physical Requirements : While performing the duties of this job, the staff member is regularly required to sit; stand, use hands and fingers and talk or hear. The employee is occasionally required to reach with hands and arms. The individual must regularly lift and / or carry up to 10 pounds and occasionally lift and / or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Hours : The regular hours are 8 a.m. to 5 p.m. Monday Friday. Hours may vary due to the needs of the department or College. May need to work an occasional weekend or evening due to department needs / events.

Classification : This is a non-exempt, full-time, regular, benefits eligible, position.

Reports To : This position reports to the Associate Registrar.

Additional Information : This job description defines the essential job duties of the position. Harvey Mudd College expects that employees hired for this position can perform the essential functions of the job without imposing risk of substantial harm to the health or safety of themselves or others. It may also include marginal functions, generally defined within Title I of the Americans with Disabilities Act.

Regular employment at the College is for no specified period; conditions and status of employment (hours, pay, title, duties, etc.) are subject to change at any time. Employment is at-will and employees, and likewise the College, are free to end the employment relationship at any time, for any reason, with or without notice or cause, unless otherwise prohibited by law.

Harvey Mudd College is an Equal Opportunity Employer. Qualified applicants will be given consideration for employment without regard to age, race, gender, national origin, sexual orientation, protected veteran's status, disability, or any other characteristics protected by applicable law.

Please note that in order to be considered an applicant for any staff position at Harvey Mudd College you must apply for each position for which you believe you are qualified.