Dental Office Administrative Assistant
Ana Castilla, DDSSalem, OR, United States1 day ago
Job type
- Full-time
Job descriptionA trusted Orthodontic practice serving Oregon families with excellence and heart. You’ll support new patient onboarding, scheduling, payments, collections protocol, insurance checks, and daily front office operations. You’ll help maintain the smooth, joyful, patient-first experience we’re known for. Patient Support & Front Office Operations Greet patients with warmth and professionalism Check patients in / out Assist with new patient exam scheduling & paperwork Process payments and maintain accurate records in Cloud 9, Monday.com, and Rhinogram Create patient accounts Verify insurance via portals; enter information into verification tools Create treatment plans and review estimates with patients Submit claims; ensure X-rays contain required patient data before submission Scan, upload, and confirm all patient documentation Follow up with referred patients and those needing extractions Support collections efforts (calls / texts) Prepare schedules, doctor reports, and communication Manage OS email inbox, voicemails, and incoming mail Assist with Check-In / Check-Out on OS days Assist with refunds, payments, and finance team coordination Support Front Office Team, Practice Manager, Director of Operations, and Doctors Confirm appointments; request referrals; assist with marketing events Prepare MC / Start paperwork and Debond packets Verify patient information & document all conversations appropriately Participate in theme days (we take these seriously… and have fun!) Help keep front office spaces clean, organized, and guest-ready A positive, upbeat, self-motivated person who is ready to provide five-star service to every patient, every day. Someone who is : Quick to learn new software and processes Professional, friendly, and composed—even on busy days Comfortable communicating with patients about treatment options, scheduling, and financial responsibilities Trustworthy and reliable Excited to be part of two incredible teams BONUS : Bilingual (Spanish / English) candidates are strongly encouraged Full-Time : Monday–Friday $25 / hour Comprehensive benefits package Stable hours, supportive leadership, and a culture that values growth, teamwork, and joy. You’ll be part of two practices that are patient-centered, mission-driven, and growing You’ll work with leaders who invest in training, positive culture, and operational excellence You’ll have real opportunities to grow within a multi-specialty environment And yes — we have fun. (Theme days, events, and internal marketing campaigns included!)
Ana Castilla DDS MS PC | Enhance Oral Surgery | Castilla Orthodontics
Full-Time | Monday–Friday | $25 / hr + Full Benefits
Do you thrive in a fast-paced environment where exceptional service meets clinical excellence? Do you love making a difference in people’s lives—one smile, one surgery, and one great patient experience at a time? If so… you might be the perfect addition to our growing multi-specialty team!
We are hiring a Dental Office Administrative Assistant who will support two dynamic practices :
Enhance Oral Surgery (Growing & Expanding)
- A high-energy Oral Surgery practice known for compassionate care and clinical precision.
- You’ll support treatment planning, insurance verification, claims submissions, patient follow-ups, and more.
- You’ll be part of a team that is scaling rapidly — your organizational talent and communication skills will truly shine.
Castilla Orthodontics (Well-Established, Highly Loved)
What You’ll Do (High-level Overview)
Enhance Oral Surgery Responsibilities
Castilla Orthodontics Responsibilities
Who We’re Looking For
Detail-oriented and great at juggling multiple tasks
Dental office experience is highly preferred
Schedule & Pay
Why You’ll Love Working With Us
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Office Administrative Assistant • Salem, OR, United States
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