QA Program Manager

Quality Assurance Program Manager

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.

The QA Program Manager supports Datavant's Quality Program by driving data-driven process improvements that strengthen data trust, operational excellence, and continuous improvement across the organization. The QA Program Manager will promote transparent performance measurement and enhance collaboration among cross-functional teams. By driving efficiency and reducing rework, this role supports Datavant's mission to deliver secure, reliable, and high-quality data exchangeensuring decisions are powered by accurate and compliant data.

What You Will Do :

Data Analysis and Internal Communication

• Partner with the BI team to design, develop, and maintain interactive dashboards that track KPIs, quality trends, and departmental performance.
• Prepare executive presentations highlighting performance trends and insights for leadership and cross-functional teams, including Quarterly Quality Meetings.
• Publish Quality Updates on Loop and other internal communication channels.
• Track departmental cost savings and leverage data to communicate measurable quality improvements and operational impact.
• Determine next steps based on findings and conduct root cause investigations into recurring errors, or emerging concerns.

Policy and Procedures

Quality Department Support

Compliance Monitoring : Monitor adherence to KPIs and client-specific SLAs and SOPs, contractual obligations, and internal QA protocols

Analytical & Investigative Responsibilities

Other duties as assigned.

What a Typical Day Looks Like

In this role, you can expect to :

What You Need to Succeed

Proven experience in quality management, data analysis, or process improvementpreferably within healthcare or regulated environments.

Strong analytical and visualization skills; proficiency with Excel, BI tools, and dashboarding platforms.

Exceptional communication skills, with the ability to engage leadership and cross-functional audiences.

Proven ability to manage multiple projects, prioritize effectively, and deliver measurable results.

Demonstrated success using data to drive strategic decisions and continuous improvement.

Work Environment : Work remotely from anywhere in the United States requiring reliable high-speed internet and a distraction-free workspace (subject to applicable reimbursement policies). Travel 10-30% Occasional extended hours may be needed to meet deadlines. Physical Requirements Sitting, talking, hearing, typing, and near vision required for 90%+ of the workda

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is : $103,000$121,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and / or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and / or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (https : / / www.datavant.com / eeo-commitment-statement) . Know Your Rights (https : / / www.eeoc.gov / know-your-rights-workplace-discrimination-illegal) , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (https : / / peopleteam.datavant.com / portal / en / newticket?departmentId=248697000248790029&layoutId=248697000248795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (https : / / app.tango.us / app / workflow / Greenhouse Locating-Requisition-ID-2c7d618c8a8a423da4330ff12330695e) . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (https : / / www.datavant.com / privacy-policy) .