Job Description
Job Description
Assistant Store Team Leader
Is shopping with your 4-legged family member a tail waggin’ good time? Do you believe carry out isn’t just about pizza, it’s for bags of kibble to? If you’re the leader of the pack and enjoy providing products and services that enrich pets’ lives, then come work in our neighborhood!
As Assistant Store Team Leader at Pet Supplies Plus, you’re pawsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your workday, you :
- help your store team by example – including, but definitely not limited to, greeting a neighbor and their new puppy when they enter the store
- recognize the local pug rescue coordinator and offer to host the next adoption event
- join the conversation when you hear a team member assisting a neighbor in choosing between three very good natural dog food brands
- Support STL in analyzing your store sales results and developing plans to maximize sales, neighbor engagement and productivity
- create a fun, positive environment for the team and your neighbors; and a reputation for neighborly, knowledgeable, trustworthy, petcentric service in your neighborhood
all while engaging with PSP neighbors and smiling in the face of puppy breath. Are you awesome? No, you’re more than that. You’re PAWsome.
Assistant Store Team Leader’s key responsibilities include :
Assisting in the operational management of the storesAdhering to operational policies and procedures (cleanliness, animal care, safety and security) that ensure exceptional service is provided to our neighborsAssisting in promoting team member engagement and morale by understanding individual motivation and needs, recognizing and rewarding successful performance, and helping them achieve career goalsSupports STL in maintaining a fully staffed team and recruiting and onboarding for all levels in the storeCultivating a learning culture by providing exceptional onboarding and development opportunities, along with coaching and feedback to team membersConnecting with community organizations to partner on events and marketing opportunities.PAWsome Assistant Store Team Leaders will have :
2+ years of experience leading a retail team4-year college degree or equivalent work experienceMicrosoft Office knowledge is a must, as well as good communication skillsThe ability to operate all equipment – including a forklift – to run the store is important, as well as being able to climb ladders, bend, kneel, and lift up to 50 plus poundsCandidates must be flexible to work evenings, weekends and holidays.Have reliable transportation.All candidates Must pass the pre-employment drug, background and validated selection test18 years of age or older.Full-time Team Members will have access to a comprehensive benefits package that includes :
Paid time off including Paid Time Off (PTO) and holidaysCompany paid Life Insurance and Long-Term Disability InsuranceMedical, Dental, Vision, Life Insurance and Short-Term Disability options401(k) with a company matchOngoing training and developmentPet Supplies Plus is an Equal Opportunity Employer