Technical Writer

Description

SUMMARY : This position is primarily responsible for end-to-end development of technical materials such as parts manuals, bill of materials (BOM), operating and maintenance manuals, technical bulletins, work instructions, kit installation instructions and marketing materials. Development includes writing and illustrating by performing the following duties.

Essential Duties And Responsibilities

Writes bill of materials (BOM)

Writes work instructions

Develops Repair Parts Lists for Harlan Tractors and other equipment

Creates and updates illustrations of tractor parts, assemblies and exploded parts breakdowns by importing CAD when available and creating original line art as required

Develops complete tractor parts manuals

Documents and audits assembly; services procedures; and develops step-by-step written descriptions and photographs

Edits photographs as required

Writes and illustrates work instructions, job safety analysis, and technical bulletins

Distributes documents on demand to both internal and external customers

Familiarizes with the latest ISO 9001 requirements

Performs other duties as requested, directed or assigned

Requirements

COMPETENCIES

Education And / Or Experience

Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and / or training; or equivalent combination of education and experience.

Computer Skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

Madcap

Corel Draw

Adobe Illustrator

Adobe Photoshop

Other Skills And Abilities

Requires good critical thinking and interpersonal skills

Knowledge of office software, organizational abilities and strong attention to detail

Have excellent organizational, verbal and written communication skills

Must be detail-oriented and work effectively under pressure while meeting all applicable deadlines

Must be able to work independently and productively with minimum supervision; work well under pressure; able to manage multiple projects

Excellent organizational, leadership, interpersonal communication and computer skills

Clear and conceptual thinking ability is a plus

Excellent judgment and discretion; ability to handle multiple priorities simultaneously, meet deadlines, and handle work-related stress is required

Friendly, courteous, service-oriented, professional, outgoing, and customer service oriented

Remain calm and professional in stressful situations

Detail oriented while maintaining an extremely positive attitude

Must be able to work independently and productively with minimum supervision

Recognize problems, identify possible causes and resolve routine problems

Ability to establish and maintain professional atmosphere for employees, clients and customers

Must be able to work in all types of weather conditions

Other Qualifications

Use of safety glasses and protective toed shoes required

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