Receptionist - Appointment Scheduler

VitalantScottsdale, AZ, US

30+ days ago

Job description

Vitalant is seeking a Donor Relations Specialist dedicated to making a positive difference. If you are customer-focused and impact-inspired to help others, and making a difference is vital for you, you’ll experience a career built on purpose, an organization created to care, and a team committed to lead – together.

Your impact as a Donor Relations Specialist is vital. You will support Vitalant’s life-saving mission by greeting donors at local donations centers, providing education on various blood and blood product donation procedures. You will assist with ensuring donor comfort, addressing pre-donation questions, and scheduling their next blood donations.

What to Expect

Schedule : Tuesday-Saturday

T uesday : 8 : 30am - 6 : 30pm

Wednesday : 8 : 30am - 6 : 30pm

Thursday : 9 : 30am - 5 : 30pm

Friday : 6 : 30am - 2 : 30pm

Saturday 6 : 30am - 2 : 30pm

Our comprehensive total rewards support you, your family, and your future with :

Medical, dental, and vision insurance
401K + 5% company match
Tuition assistance up to $5k per year
Free basic life and AD&D insurance
Free short-and-long-term disability insurance
Paid time off
Employee Resource Groups
Recognition and perks

As a Donor Relations Specialist, you’ll get to :

Assist donor services staff by addressing donor questions and monitoring donor wait times.

Retain current donors by scheduling their next donation appointment.

Educate donors on additional collection techniques to optimize donation opportunities.

Administer customer service and marketing survey to donors.

Review and enhance frequent donor programs and collection technologies, such as automated, to optimize the donation opportunities.