Manager Business Management (FCPO Procedures)

Manager Business Management

Work Location : Mount Laurel, New Jersey, United States of America Hours : 40 Pay Details : $86,840 - $130,000 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business : EPOCH LLC

Job Description

The Manager Business Management leads and manages a medium to large business management team or a diverse function in an area of moderate risk, complexity or scope usually involving short to medium term planning, ensuring an integrated approach with other business management areas, broader organization, and enterprise as appropriate.

Depth & Scope

Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any / all disciplinary actions, as required Leads and manages a significant business management functional area and overall operation of a diverse group in an area of moderate risk, complexity or scope Ensures an integrated approach with other business management areas, broader organization, and enterprise as appropriate Deep knowledge and understanding of businesses / technology, and organizational practices / disciplines Sound to advanced knowledge of external competition, industry and / or market trends in relation to own function / business Focuses on short to medium-term issues (e.g. 6-12 months) Manages a small team of Business Management Analysts, providing general research, evaluation, operational, reporting and / or analytical support to the broader business management mandate or focused on one of the business management functional specializations Sound knowledge and understanding of businesses / technology, and organizational practices / disciplines Sound knowledge of external competition, industry and / or market trends in relation to own function / business Focuses on short to medium -term issues (e.g. monthly-quarterly)

Education & Experience

Undergraduate degree 7+ years relevant experience Experience managing high volume processes preferred Experience with Canadian process preferred

Customer Accountabilities

Develops, communicates and implements a holistic strategy for own specific business management function in support of and integrated with the overall business strategy Oversees / leads / manages and plan a work activities that may require alignment across multiple areas Leads the team in the development and / or integrated implementation of policies / processes / procedures / changes across multiple functional areas Leads partner to management and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending action to senior management Acts as a strategic partner by leading relationships with key enterprise partners and interfacing with respective leadership team to effectively manage own business management area and clarify scope of accountabilities while influencing and aligning others as needed Ensures an integrated and aggregated view of all related activities across the overall function providing escalations, recommendations, and decision support to leadership. Forecasts programs / initiatives and demand, and coordinate prioritization of the portfolio / initiatives with key stakeholders Provides functional / business level communications to ensure messages to stakeholders and / or employees are consistent, appropriate and aligned to business strategies and executive management direction

Shareholder Accountabilities

Ensures team adheres to enterprise frameworks and methodologies related to overall business management activities Leads relationships with corporate and / or control functions to ensure alignment with enterprise and / or regulatory requirements Supports team in staying knowledgeable on emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank Assesses / identifies key issues and escalate to appropriate levels and relevant stakeholders and business management where required Maintains a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite Identifies, mitigates and reports on risk issues per enterprise policy / guidelines and ensure appropriate escalation processes are followed Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control of assets). Works closely with key business leaders to optimize TDBG's resources and leverage TD's operating model to maximize efficiency, effectiveness and scale Leads or contributes to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for complex situations May lead relevant governance meetings or committees and related deliverables / outcomes representing the business on governance and control issues Manages oversight process, risk-based identification and monitoring of related risks and regulatory compliance across the supported functions, while ensuring key controls and processes are effectively managed Oversees or leads the facilitation and / or implementation of action / remediation plans to address performance / risk / governance issues

Employee / Team Accountabilities

Responsible for management of the overall team(s) providing both leadership and guidance Sets targets and objectives for the team, and deliver results Grows team expertise to align with enterprise demand and the Bank's direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered Fosters an environment / culture that encourages productivity, innovation, process improvement, teamwork and a high level of professionalism Co-ordinates necessary resources to ensure completion by deadlines Provides coaching, development, succession, recruitment, resource management and overall team leadership for team members and provide regular input into team members' assessment of performance and development plans Prioritizes and manage own workload in order to deliver quality results and meet timelines Supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues / points of interest Identifies and recommends opportunities to enhance productivity, effectiveness and operational efficiency Establishes effective relationships across multiple business and technology partners, program and project managers Participates in knowledge transfer within the team and business units

Physical Requirements

Never : 0%; Occasional : 1-33%; Frequent : 34-66%; Continuous : 67-100% Domestic Travel Occasional International Travel Never Performing sedentary work Continuous Performing multiple tasks Continuous Operating standard office equipment - Continuous Responding quickly to sounds Occasional Sitting Continuous Standing Occasional Walking Occasional Moving safely in confined spaces Occasional Lifting / Carrying (under 25 lbs.) Occasional Lifting / Carrying (over 25 lbs.) Never Squatting Occasional Bending Occasional Kneeling Never Crawling Never Climbing Never Reaching overhead Never Reaching forward Occasional Pushing Never Pulling Never Twisting Never Concentrating for long periods of time Continuous Applying common sense to deal with problems involving standardized situations Continuous Reading, writing and comprehending instructions Continuous Adding, subtracting, multiplying and dividing Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches / stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation / incentive awards (e.g., eligibility for cash and / or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

Additional Information

We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Col