Security Manager

Security Manager

Four Seasons Resort and Residences Napa Valley is seeking an experienced Security Manager to lead our Safety & Security Department. Be part of an inspiring team that embodies genuine care and the Golden Rule in the heart of wine country.

About the Role :

The Security Manager reports to the General Manager and is responsible for maintaining strategic oversight of all security and safety operations across the Resort. This includes managing departmental staffing, training, budgets, and crisis management procedures to ensure the safety of all guests, employees, and assets while protecting the integrity of the property's brand and reputation.

You will partner closely with department leaders, serve as a liaison to local law enforcement and regulatory agencies, and champion safety awareness throughout the property.

What You Will Do :

• Lead the Resort's security operations, ensuring the safety and well-being of guests, employees, and property assets.
• Develop, implement, and monitor policies and procedures related to security, safety, and emergency response.
• Patrol and inspect the property to identify potential hazards and enforce all safety and security standards.
• Promote safety awareness through proactive training and regular communication across all departments.
• Manage and oversee all incident reports, investigations, and documentation; follow up on claims and support loss prevention efforts.
• Provide guidance and mentorship to the Security team including hiring, training, scheduling, and performance management.
• Serve as a liaison with local law enforcement, fire departments, and emergency agencies.
• Conduct and oversee required trainings, including Fire Life Safety, OSHA, TIPS, BBP, and Hazard Communication.
• Administer and track Workers' Compensation cases; ensure compliance with state, federal, and local safety codes and regulations.
• Participate in developing and managing the departmental budget.
• Conduct regular fire drills and emergency response simulations to maintain preparedness.
• Oversee and manage employee shuttle operations to ensure safe, reliable, and efficient transportation for all employees. Maintain clear communication with drivers, monitor schedules and routes, and ensure compliance with company safety policies and transportation regulations.
• Demonstrate sound judgment, discretion, and professionalism in sensitive or high-pressure situations.
• Work harmoniously and professionally with co-workers and supervisors, upholding Four Seasons' core value the Golden Rule : treating others as you wish to be treated.

What You Bring :

What We Offer :

Schedule & Hours :

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.