Automotive Mobile Service Technician

Overview

Mobile Service Technician

Stoneham Ford is looking for a Mobile Service Technician to join our growing team! We are the number 1 Ford Commercial Fleet Dealer in New England. We are looking for the right candidate that will be independent and have a strong service technician background. B-level technician qualifications and ASE certifications are but not required. The day-to-day duties include traveling in the Mobile Service van to our commercial fleet customer workplaces and homes to handle basic service needs and recalls.

Responsibilities

• Work On the Move : Enjoy the freedom of working out in a fully-equipped mobile van, bringing service directly to our commercial fleet customers.
• Able to drive and maintain a company vehicle responsibly.
• Travel in the Mobile Service van to commercial fleet customers and homes to handle basic service needs and recalls.
• Communicate with the Mobile Service Coordinator, Parts Department and Dealer Management regularly to effectively manage production and customer communication.
• Organize and prepare for the day's appointments and manage time effectively.
• Communicate with customers to advise of vehicle issues that will require a trip to the dealership.
• Utilize advanced diagnostic tools and equipment to ensure high-quality service standards.
• Maintain accurate records of service activities.
• Ensure compliance with manufacturer's specifications and safety standards during all repair and maintenance procedures.
• Stay informed of Ford technical bulletins and complete required training.
• Access PTS for technician, vehicle capacities, specifications and OASIS Monitoring (searching for any FSA's).

Qualifications

Benefits

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