){kind=logo}
Job Description & Skills :
Operations Analyst
The Operations Analyst will provide holiday support to Sears Holdings Corporation (SHC) by addressing and handling IT Escalations sent in from all aspects of the business. IT Escalations are issues that require further attention after the help desk has been involved and the problem didn’t get resolved in a timely manner. This is a critical function of the business, and the importance during the holiday season is at its most critical point. The Operations Analyst will join a five man team who handle the IT Escalations workload. They will be expected to work non-standard hours, including weekend support. The Operations Analyst must learn all factions of the SHC business, concentrating on supporting the store environments. Daily performance and follow up on all issues will be closely monitored. The Operations Analyst will have significant exposure to our Vice President, Valerie Bell and all of her direct reports. It is the job of the Operations Analyst to handle any issue that has been identified by any management personnel in the business.
ESSENTIAL FUNCTIONS
Work with IT Escalations team to provide holiday support to the business
Document problems and provide feedback to the IT Escalations Manager on how to decrease workload for IT Escalations
Develop a strong understanding of the retail environments including Kmart, Sears Full Line, Tire, and Dealer Stores, etc.
TOP THREE KNOWLEDGE, SKILLS AND ABILITIES REQUIRED IN PERFORMING ESSENTIAL FUNCTIONS :
Strong understanding of Information Technology / Best Practices
Strong oral and written communication skills
Good understanding of retail environment (retail experience a plus)
SECONDARY KNOWLEDGE, SKILLS AND ABILITIES REQUIRED IN PERFORMING ESSENTIAL FUNCTIONS :
Passion for the customer
Ability to work in a team environment
Strong ability to understand business needs and work with all customers to resolve issues
Ability to work in a fast paced exciting environment
Willing to work weekends and provide off hour support
Must be a hard worker that will do whatever it takes to support the business during the critical holiday season
Operations Analyst • Hoffman Estates, IL, US
Documentation Operations Analyst.Wintrust Equipment Finance, a division of Wintrust Asset Finance Inc.WAF), is looking for a candidate for Documentation Operations Analyst specializing in direct an...Show more
Naperville, Illinois, United States.How will you contribute to the team?.Purchase requisition/purchase order submission and monitoring -Receive materials into the system -Code invoices properly and...Show more
Are you looking for a challenging role within an organization that provides rewarding compensation, an excellent benefit package and career growth opportunities? If so, Lake County Government is th...Show more
Summary All Native Group is in search of a Business Operations Analyst 2.The Business Operations Analyst provides comprehensive administrative, operational, and program support to the Defense Count...Show more
The Operations Specialist provides hands-on operational support to enable scalable growth across BCS Financial Corporation's Supplemental Health Solutions (SHS) and Large Claims Solutions (LCS) bus...Show more
Operations Innovation Analyst IIFirst American Bank was founded in Chicago, and over the years has expanded throughout Wisconsin and Florida.As the largest privately held bank in Illinois, we now h...Show more
Econometric Data Analyst (Stata SE).AI labs train foundational models and enterprises build AI agents.We provide frontier evaluations and reinforcement learning environments used to improve LLM cap...Show more
Shift: Monday - Friday 8am - 5pm (Onsite, In office 4 days a week).Position Summary: The Engineering Logistics Analyst will be responsible for supporting and performing engineering functions like r...Show more
LHH Recruitment Solutions has partnered with a growing organization, and they are seeking a motivated.Purchasing Analyst – Healthcare/Medical Device.This is a high-impact opportunity for a procurem...Show more
Check below to see if you have what is needed for this opportunity, and if so, make an application asap.The Operations Supervisor is responsible for the overall management and performance of wareho...Show more
Operational Excellence Project Manager (9-12 Month Contract).Please make sure you read the following details carefully before making any applications.On‑Site | High‑Growth Distribution Environment....Show more
The Project Analyst will work with the operations team to analyze data and set-up ERP system for the program.Understanding all elements of the project/program, create spreadsheets to organize the p...Show more
Supplier Ops Analyst II - Vendor Master Data Analyst II.With over 1,400 stores throughout the U.At Ulta Beauty, we have greater ambitions.Iterating in areas that have promise.Creating new offerings...Show more
Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!.At Albertsons Companies, we a...Show more
Job Summary Develop and manage projects related to demand planning, inventory management, procurement, supply chain and operations network planning.Identify needs, define and frame issues and devel...Show more
Position: Technical Business Systems Analyst (BSA).Location: North Chicago, IL 60064.Job Type: Temporary Assignment.TekWissen is a global workforce management provider headquartered in Ann Arbor, M...Show more
We are looking for a Senior Digital Analyst to join our Digital Analytics team supporting the PMALL and Things Remembered eCommerce businesses.This role will focus on delivering actionable insights...Show more
Interview Process: Phone followed by F2F.Eligibility: US Citizen, Green Card and GC EAD,OPT-EAD,TN.How quickly would you be able to onboard a BA to support a few of my projects.Looking for someone ...Show more
