Trainer

Job Description

Job Description

Company Description

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of : Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

Job Description

• Conduct training and education programs for employees and external clients
• Assist in evaluating training needs by evaluating employee knowledge, skills and abilities against needs of job or role, and identifying gaps where training is needed
• Assist in evaluating training needs by evaluating client knowledge, skills and abilities against needs of job or role, and identifying gaps where training is needed
• Prepare and lead client training using a standardized curriculum
• Conducts on-going training of existing team members, in classroom or field.
• Assists in training internal new hires to help embrace client culture and understand roles and responsibilities for markets to be supported
• Assists in Kaizen and other employee process efficiency / productivity exercises
• Stay current on both sales and technical product knowledge
• Work with other team members in the Training Department, MSX Management, and respective Market Management to assist in training plans
• Consistently reviews training materials for preparation and perspective
• Contributes to the training evaluation by collecting feedback from trainees and collaborating with Management
• Always maintain positive healthy team and customer relationships
• Always maintain their discretion, confidentiality, professionalism with the materials and programs used and executed
• 80% travel required

Qualifications

Additional Information

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.