Job Description
Job Description
Overview
Amerita, Inc. is a leading provider in home Infusion therapy. We are looking for a Lead Intake Coordinator to join our Intake team as we grow to be one of the top home infusion providers in the country. The Lead Intake Coordinator will report to the General Manager and work in our City, State Branch.
Amerita is an entrepreneurial-founded company and a wholly owned subsidiary of PharMerica. The home infusion market is positioned for rapid growth driven by the aging population, increase in chronic diseases, robust pipeline of infusible drugs coming to market, and an industry shift from hospital delivery settings to lower-cost, high-quality alternative providers such as Amerita.
As a core member of the Intake team, you will have primary responsiblity for the timely clearance of new referrals. We will help you achieve your goals through continuous professional development and regular career progression discussions.
Schedule : Monday - Friday
8 : 30am - 5 : 00pm
- Competitive Pay
- Health, Dental, Vision & Life Insurance
- Company-Paid Short & Long-Term Disability
- Flexible Schedules & Paid Time Off
- Tuition Reimbursement
- Employee Discount Program & DailyPay
- 401k
- Pet Insurance
Responsibilities
As a Lead Intake Coordinator, you will...
Lead team efforts to regularly assess performance to various reimbursement metrics – daily, weekly, and monthly reports.Subject matter expert resource in the region in order to effectively support and train all aspects of admissions / intake position throughout the region’s locationsResponsible for taking Infusion Therapy referrals from referral sourcesResponsible for ensuring that all patients meet medical criteria for prescribed servicesAbility to train, test, and evaluate others in all essential position responsibilities for proficiencyEnsures that all intake forms are complete, clear, and within Amerita’s scope of serviceVerifies insurance, obtains authorizations and re-authorizations as required by payors, enters patient demographic, insurance and authorization information into computer system, communicates with other departments regarding status of referrals and notifies patients and families regarding coverage and payment responsibilities prior to dispensing medicationsEnsures that insurance verification is complete and authorization is in place prior to giving the referral to a PharmacistResponsible for obtaining reauthorizations for subsequent deliveriesPerforms monthly eligibility checks on active patientsMaintains confidentiality of patient and proprietary informationPerforms other tasks or special projects as requested by managementQualifications
High school diploma or equivalent required; Associate’s degree or some college coursework strongly preferredFive (5)years of experience in a professional work environment requiredHealthcare experienceKnowledge of health insurance and third party terms and terminology required.Knowledge of insurance verification and pre-certification proceduresExperience working with all payor types, including Medicare, Medicaid, and commercial insurance companies including PBM drug cardsMinimum of two (2) years of experience collecting referral information in the healthcare marketStrong interpersonal and written and verbal communication skillsAbility to meet performance standards and effectively work under pressure in a fast-paced environmentRequires analytical and problem-solving skillsStrong customer service and multi-tasking capabilitiesDemonstrated excellence in customer service to patients, healthcare professionals, and insurance carriersDemonstrated ability to work as a team member with a customer satisfaction focus