Bespoke Production Coordinator

Job Description

The Opportunity

ROEN is a fine jewelry house redefining modern luxury through masterful craftsmanship, intuitive design, and deeply personal relationships. As we open our first West Coast studio, we’re seeking a detail-oriented, proactive San Francisco Studio Production Manager to orchestrate the behind-the-scenes magic that brings our bespoke engagement rings and fine jewelry to life.

You’ll work closely with our founders, sales team, designers, and master jewelers to ensure every project runs smoothly — from sourcing diamonds to coordinating production timelines — while upholding ROEN’s exacting standards. This is a highly visible role at the center of our Bay Area operations and an opportunity to grow into a leadership position as we scale on the West Coast.

Our San Francisco opening timeline is anchored to finding the right talent , and our founders will spend dedicated time in the Bay Area to help establish, train, and launch the studio alongside you. This is an opportunity to build something meaningful with us from the ground up.

Who We Are

Founded in New York by childhood friends, ROEN is a fine jewelry house rooted in craftsmanship, culture, and story. We specialize in bespoke engagement rings and signature fine jewelry pieces that blend high design with master craftsmanship.

Our mission is to make the world of high jewelry more warm, intuitive, and personal — while upholding the highest standards of quality. San Francisco is our first West Coast market, and we’re excited to build a presence that matches the creativity and innovation of the Bay Area.

Your Role

Production & Manufacturing Coordination

• Oversee the full lifecycle of each bespoke project from stone sourcing to final delivery
• Manage daily communication with master jewelers, CAD designers, and setters to ensure timelines stay on track
• Source diamonds and colored stones, review specifications, and present options to the sales team
• Document design changes, approvals, and special instructions with precision
• Inspect finished pieces for quality control before client delivery

Studio Operations & Inventory

Timeline & Process Management

Cross-Functional Collaboration

Continuous Improvement

Who We’re Looking For

You are highly organized, solutions-oriented, and thrive when you have ownership over moving pieces. You’re excited to be the anchor of ROEN’s San Francisco operations — balancing client deadlines, production realities, and design excellence — and you’re motivated by building something new.

You might be a fit if you :

Compensation & Benefits