Talent.com
Technical Support Engineer
Technical Support EngineerEchoStar • San Jose, CA, United States
No longer accepting applications
Technical Support Engineer

Technical Support Engineer

EchoStar • San Jose, CA, United States
13 days ago
Job type
  • Full-time
Job description

Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.

Job Duties and Responsibilities

What You’ll Do :

You’ll visit customers’ homes, solve problems, and introduce them to smart home tech.

  • Install and service DISH equipment and smart home products in customers’ homes
  • Teach customers how to use their tech and offer additional services when helpful
  • Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team

What’s in it for You :

  • Career Growth : Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
  • Pay Increases : Automatic promotion after 6 months with a $1 / hour raise. Additional promotions with 5–10% pay increases based on performance
  • Bonus Potential : Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more
  • Comprehensive Benefits : Paid training, time off,  Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
  • Exclusive Perks : Complimentary DISH TV ($114.99 / month), discounts on Sling TV ($5 / month), and Boost Mobile plans (starting at $15 / month), company-provided van, tools, and uniforms
  • Paid Training You’ll Get :

  • Clear, step-by-step guidance for installations and service
  • Smart home tech knowledge to support and educate customers
  • Best practices created by our most experienced techs
  • Skills, Experience and Requirements

    What You’ll Need :

  • Valid Driver’s License : Clean record required
  • Schedule Flexibility : Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
  • Physical Ability :
  • Climb ladders (up to 40 ft)
  • Lift up to 70 lbs
  • Must meet and maintain 335 lb weight limit
  • Customer Focus : Build trust and create a great experience
  • Problem-Solving : Tackle a variety of challenges on the spot
  • Determination : Work in tight spaces and all kinds of weather
  • Adaptability : Handle changes and unexpected tasks with ease
  • Benefits :

    From versatile health perks to new career opportunities, check out our benefits on our careers website .

    Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.

    The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

    We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school / graduation from your application documents before submission and throughout our application process.

    EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make  echostar.com  and  jobs.echostar.com  accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

    Click the links to access the following statements :   EEO Policy Statement ,  Pay Transparency , EEOC Know Your Rights ( English / Spanish )

    Salary Ranges

    Compensation : $29.00 / Hour

    Create a job alert for this search

    Technical Support Engineer • San Jose, CA, United States

    Related jobs
    Technical Support Engineer

    Technical Support Engineer

    VIVOTEK • San Jose, CA, United States
    Full-time
    TAIEX : 3454), founded in Taiwan in 2000, is a global, technology-driven IP surveillance solutions provider that aims to provide the most trusted intelligent surveillance solutions to society.Due to...Show more
    Last updated: 13 days ago • Promoted
    (Senior) Technical Support Engineer

    (Senior) Technical Support Engineer

    Cohesity • Santa Clara, CA, United States
    Full-time
    Cohesity is a leader in AI-powered data security and management.Aided by an extensive ecosystem of partners, Cohesity makes it easy to secure, protect, manage, and get value from data - across the ...Show more
    Last updated: 14 days ago • Promoted
    Designated Technical Support Engineer

    Designated Technical Support Engineer

    Glean.info • Palo Alto, CA, United States
    Full-time
    Glean is the Work AI platform that helps everyone work smarter with AI.What began as the industry's most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelli...Show more
    Last updated: 14 days ago • Promoted
    Sr. Technical Support Engineer, Focused Services, XSIAM

    Sr. Technical Support Engineer, Focused Services, XSIAM

    Palo Alto Networks • Santa Clara, CA, United States
    Full-time
    At Palo Alto Networks® everything starts and ends with our mission : .Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and m...Show more
    Last updated: 14 days ago • Promoted
    Technical Support Associate

    Technical Support Associate

    Supermicro • San Jose, CA, United States
    Full-time
    Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop / Big Data, Hyperscale, HPC and IoT / Embedded customers...Show more
    Last updated: 21 days ago • Promoted
    Technical Support Engineer 3

    Technical Support Engineer 3

    Onto • Milpitas, CA, United States
    Permanent
    Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include : 3D metrology spanning the chip from nanometer-scale tran...Show more
    Last updated: 14 days ago • Promoted
    Senior Wireless Technical Support Engineer

    Senior Wireless Technical Support Engineer

    HPE • San Jose, CA, United States
    Full-time
    Senior Wireless Technical Support Engineer.This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Hewlett Packard Enterprise is...Show more
    Last updated: 13 days ago • Promoted
    Technical Support Engineer - Remote

    Technical Support Engineer - Remote

    PayNearMe • Santa Clara, CA, United States
    Remote
    Full-time
    At PayNearMe, we're on a mission to make paying and getting paid as simple as possible.We build innovative technology that transforms the way businesses and their customers experience payments.Our ...Show more
    Last updated: 14 days ago • Promoted
    Senior Wireless Technical Support Engineer

    Senior Wireless Technical Support Engineer

    Hewlett Packard Enterprise Development LP • San Jose, CA, United States
    Full-time
    Senior Wireless Technical Support Engineer.This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office. Hewlett Packard Enterprise is...Show more
    Last updated: 14 days ago • Promoted
    Semiconductor Technical Support Engineer

    Semiconductor Technical Support Engineer

    Yoh • Santa Clara, CA, United States
    Temporary
    Semiconductor Technical Support Engineer.Semiconductor Technical Support Engineer needed for a 12-month contract to hire opportunity with Yoh's client located in Santa Clara, California.Pay Rate : $...Show more
    Last updated: 13 days ago • Promoted
    Technical Support Engineer (L1)

    Technical Support Engineer (L1)

    DataDirect Networks Inc • Fremont, CA, United States
    Full-time
    Technical Support Engineer (L1).DDN Storage is seeking great candidates to join our dynamic team of passionate customer-enabling technologists!. This is an incredible opportunity to be part of a com...Show more
    Last updated: 15 hours ago • Promoted • New!
    Technical Support Engineer

    Technical Support Engineer

    Lunar Energy • Mountain View, CA, United States
    Full-time
    Technical Support Engineer (Tier 2) - Mountain View, CA.As a TSE at Lunar Energy you will play a pivotal role in ensuring the quality and success of our innovative home energy product installations...Show more
    Last updated: 14 days ago • Promoted
    Technical Support Engineer

    Technical Support Engineer

    EchoStar • San Jose, CA, US
    Full-time
    EchoStar is reimagining the future of connectivity.Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans an...Show more
    Last updated: 12 days ago • Promoted
    Technical Support Engineer

    Technical Support Engineer

    Fortinet • Sunnyvale, CA, United States
    Full-time
    As a member of the FortiNAC TAC team, You will help troubleshoot complex network access and security issues, acting as a subject matter expert for FortiNAC deployments across diverse customer envir...Show more
    Last updated: 30+ days ago • Promoted
    Technical Support Engineer

    Technical Support Engineer

    Concord IT Systems • Cupertino, CA, United States
    Full-time
    Role : Technical Support Engineer.Location : Cupertino, CA ( Day one onsite ).Provide technical support to Apple employees and contractors in person. Provide high level of customer service and profess...Show more
    Last updated: 14 days ago • Promoted
    Customer Support Engineer

    Customer Support Engineer

    VirtualVocations • Santa Clara, California, United States
    Full-time
    A company is looking for a Customer Support Engineer to join their Customer Support team.Key Responsibilities Respond to customer requests via phone and email Troubleshoot application issues acr...Show more
    Last updated: 30+ days ago • Promoted
    Technical Support Engineer - Integrations :

    Technical Support Engineer - Integrations :

    Akraya • San Jose, CA, United States
    Full-time
    Primary Skills : Technical Support (Expert), JavaScript (Advanced), Web Services (Expert), SQL ( Advanced), Troubleshooting (Expert). Duration : 12 Months (Possible Extension).Location : Orlando, FL (H...Show more
    Last updated: 14 days ago • Promoted
    IT Technical Support Engineer

    IT Technical Support Engineer

    Cynet Systems • San Jose, CA, United States
    Full-time
    Ticket triage and acts as a single point of contact for customers on escalations to the appropriate level.Performing initial triage, diagnosis, and troubleshooting. Proactively notifying customers ...Show more
    Last updated: 6 days ago • Promoted