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Product Owner

VOXOMeridian, MS, US

30+ days ago

Job type

Full-time

Job description

We're hiring a Product Owner who can lead execution, talk to customers, and keep teams aligned. You'll work closely with engineering to ship features that solve real problems. You'll own the backlog, manage priorities, and turn feedback into product improvements.

This is not a strategy-only role. You'll be in the details every day :

Talking with users
Writing tickets
Explaining decisions
Documenting features
Making sure the company knows what's launching and why

If you care about delivering real value, keeping teams moving, and putting the customer at the center of the product, this role is for you.

What You'll Do

Product Execution :

Own the backlog : prioritize what matters, write clear tickets, and keep delivery on track

Lead sprint planning, standups, and retrospectives with engineering

Make fast, informed decisions to unblock the team

Track what's in progress, what's stuck, and what's ready to ship

Ensure releases are tested, functional, and well-communicated

Customer Feedback :

Talk to customers every week : discovery calls, follow-ups, and support

Understand how they actually use the product and where they get stuck

Turn insights into actionable product improvements

Follow up with customers when their feedback leads to change

Be the internal expert on the user experience

Communication and Team Enablement :

Keep Sales, Support, Onboarding, and Customer Success informed

Train internal teams so they can explain and support new features

Make sure no one is surprised by a release

Documentation and Policy :

Write and maintain feature documentation and product behavior

Document billing policies, pricing rules, and feature access

Ensure internal teams have what they need to support and sell confidently

What You Should Have

2+ years as a Product Owner, Product Manager, Team Lead, or Software Engineer at a software company

Experience working directly with engineers to ship features

Strong writing and communication skills

History of solving real customer problems, not just managing tickets

Comfort in fast-paced, shifting environments

Strong interest in talking to users and turning feedback into action

This Role Is Not :

A strategy-only role with no execution

A passive backlog manager

A ticket processor who avoids customer contact

A process manager who adds meetings but not value

A siloed specialist who avoids cross-functional work

This Role Is :

Actively involved in execution and close to development

Focused on clarity for the customer, the team, and the business

The voice of the user inside the company

The go-to for what's launching, what it does, and why it matters

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Product Owner • Meridian, MS, US

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