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Workstation Support Technician
Workstation Support TechnicianThe Reserves Network Inc • Kansas City, MO, US
Workstation Support Technician

Workstation Support Technician

The Reserves Network Inc • Kansas City, MO, US
5 days ago
Job type
  • Temporary
Job description

Job Description

Job Description

Workstation Support Technician | $19 - $24 | Onsite Contract

What Matters Most

  • Competitive Pay of $19 - $24 per hour
  • Schedule : Monday – Friday, 7 : 00 AM – 4 : 00 PM, with some flexibility and opportunities for overtime
  • Location : Onsite in Kansas City, MO
  • 18-month Contract opportunity with career possibility to extend
  • Weekly Pay with direct deposit
  • When you work through The Reserves Network, you are eligible to enroll in dental, vision, and medical insurance as well as 401K, direct deposit, and our referral bonus program

Job Description

The Workstation Support Technician is responsible for ensuring the efficient operation and maintenance of computer workstations and related equipment. This role provides vital technical support, addressing hardware and software issues to ensure end-users can effectively perform their duties. The ideal candidate is customer-focused, adept at problem-solving, and thrives in both collaborative and independent work settings.

Responsibilities

  • Install, configure, and maintain hardware and software components.
  • Provide technical support to end-users via in-person, remote, email, and phone channels.
  • Diagnose and resolve hardware, software, and network issues.
  • Assist in setting up new workstations, user accounts, and applications.
  • Troubleshoot network connectivity and printer-related problems.
  • Maintain hardware inventory and records of technical issues.
  • Develop documentation and guides for common IT procedures.

    • Qualifications and Requirements

  • High school diploma required; an associate or bachelor’s degree in a relevant field preferred.
  • Minimum 2 years of experience in workstation support or a similar role.
  • Strong understanding of Windows operating systems, Active Directory, DNS, and VPN.
  • Excellent communication and customer service skills.
  • Ability to lift up to 70 pounds and perform tasks in tight spaces.
  • Valid state-issued driver’s license (required for driving a company vehicle).
  • Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.

    • Benefits and Perks

  • Pay Rate : $19 - $24 per hour
  • Medical Benefits
  • Training & Growth Opportunities

    • Your New Organization

    Join a dynamic team working on-site in Kansas City, MO, within a collaborative and fast-paced environment. This organization values technical expertise and strong interpersonal skills to ensure seamless IT operations. Core hours are Monday through Friday, with occasional remote work opportunities and the chance to earn overtime.

    Your Career Partner

    The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.

    The Pay Rate range for this position is $19 - $24 per hour, excluding benefits. Your final Pay Rate will depend on your skills, qualifications, experience, location, and internal pay equity. Please note, hiring at the top of the range is uncommon to allow room for future salary growth.

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