Business Intelligence Analyst

Job Title : Business Intelligence Analyst

Department : Information Technology

Department Location : Littleton, MA

Reports To : Director, Data Analytics

Career Stream : Individual Contributor

Classification : Hybrid / On-site with local travel (Must be able to travel locally on site to be considered)

Exemption : Exempt

Pay Grade : 11

Pay Grade Range : $72,072.62 - $90,090.89

Actual compensation offered may vary from the posted pay grade range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and / or skill level, and will be finalized at the time of offer.

FUNCTION :

The Business Intelligence Analyst plays a critical role in enabling data-driven decision-making across the organization. This role is responsible for designing, developing, and delivering actionable insights through modern analytics platforms, primarily Power BI. The analyst partners closely with business leaders to understand strategic objectives, translate them into analytical solutions, and foster a culture of data-informed decision-making.

This position supports Workers Credit Union's transformation toward a federated, proactive analytics model by delivering high-impact visualizations, ensuring data integrity, and contributing to the development of scalable, self-service analytics capabilities.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES :

Insight Development & Visualization :

• Collaborate with business stakeholders to understand strategic goals and translate them into analytical requirements.
• Design and build intuitive, interactive dashboards and reports using Power BI.
• Identify trends, patterns, and opportunities that drive business performance and strategic alignment.
• Promote and track meaningful KPIs across departments.

Stakeholder Engagement & Enablement

Data Quality & Governance

Project Execution & Continuous Improvement

Innovation & AI Enablement

Workers Credit Union is actively investing in AI and Generative AI to transform how data is used across the organization. The Business Intelligence Analyst will contribute to this effort by :

Other Duties :

Education

Experience

Skills & Competencies

Work Environment :

Physical Demands :

About Workers Credit Union : Since 1914, Workers Credit Union has existed to Improve the Daily Lives of our Members. We deliver on our core purpose by partnering with our members to help them make their best financial choices and improve their financial wellness. We call this The Workers Way and this is at the center of everything we do. Through our specialized financial counseling, we are pioneering a new member experience through high-touch service and convenient technology. We have grown to over 2.6 Billion in assets and serve over 120,000 members. We are one of the top performing credit unions in Massachusetts with big plans for the future!

Benefits :

EEO Statement : All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.