Job Title :
- Senior IT Engineer Department : Technology Services & Solutions Reports to : Senior Director, Technology Services & Solutions Effective Date : November 2025 Location : Houston, TX (Remote if local to Houston) Travel : 20% POSITION PURPOSE : This is a full-time, exempt position that will be reporting to the Senior Director, Technology Services & Solutions.
- This individual will be responsible for managing KCE's IT systems, including software, hardware, networks, and cloud systems.
- This position will oversee and / or perform testing, configuring, and troubleshooting of hardware, software, and networking systems to meet the needs of the company.
This role is posted at the Senior Associate level; however, candidates with extensive experience in IT management may be considered for a Manager-level role. KEY RESPONSIBILITIES :
IT Management Provide support for IT helpdesk requests.Establish IT operation standards, procedures, and tools in a complex and fast-growing environment.Manage and maintain computer hardware and software inventories.Coordinate onboarding and offboarding of employees.Identify risk, faults, or opportunities for improvements within our IT environment.Site Operations Manage and execute site planning for ISP, and POD network equipment installation. Work with SCADA team for troubleshooting sites.Document all site network configurations.Maintain network hardware at all KCE sites.Plan, document and coordinate all site IT projects with Operations Team.Network Operations Manage and maintain WAN / LAN and wireless networks across all sites. Provide network support for all remote sites after hours.Coordinate with 3rd party support for issues at remote sites.Work closely with security team to keep network environment secure and remediate any findings.Maintain 100% up time as much as possible.Work with different vendors to evaluate network tools as needed.All other duties as required.WORK EXPERIENCE & REQUIREMENTS :
Bachelor’s degree in related field or equivalent experience.Extensive knowledge of computer hardware systems, networking and cloud technologies.Good communication skills.Ability to troubleshoot complex technical issues.Knowledge of endpoint and network security systems.Proven experience delivering time-pressured projects on-time and with high quality.Extremely proficient in Microsoft Office Suite (including Word, Excel, PowerPoint) Ability to work in and manage a small team.Strong organizational and time-management skills.Physical Requirements :
Prolonged periods of working at a computer.Must be able to lift up to 15 pounds at times.Must have the ability to identify and distinguish colors.Powered by JazzHR