Veterinary Client Service Representative - Evenings

Veterinary Client Service Representative

Proposed hours : Wed-Fri 2p-10p and Saturday 12p-12a

MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more! We are looking for collaborative and driven people to join our clinical team.

We thrive on people living out our core values of Teamwork, Leadership and Compassion to get their job done. Use your passion to drive the MedVet experience for our clients and patients, as well as your teammates.

We are looking for :

Veterinary Client Service Representative

Our Client Service Representatives have the first interaction with our clients providing superior service to ensure client interactions are facilitated smoothly, compassionately and effectively throughout their MedVet Experience. This role requires practical knowledge of hospital organization, services, veterinary terminology, medical records and financial policies / transactions. The ability to multi-task and enter data accurately is crucial for success in this position. This individual must always maintain a compassionate yet professional composure.

What you'll do :

• Greet and check-in clients
• Answer telephones and transfer calls
• Escort clients and their pets to exam rooms
• Manage medical records, charts, reports and correspondence
• Discuss payment options and process payments
• Maintain a neat and clean lobby

Who you are :

Perks and Benefits include :

MedVet is an equal opportunity employer. We are also a drug-free organization; employment is dependent upon passing a drug screen and background check. MedVet does not accept unsolicited resumes from third-party recruiters.

Referrals increase your chances of interviewing at MedVet by 2x.

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