Front of House Manager

Job Description

Job Description

CUT by Wolfgang Puck, one of New York City’s most celebrated fine dining destinations, is seeking a dynamic and polished Restaurant Manager (Floor Manager) to lead our front-of-house team. This is an exceptional opportunity for a hospitality professional with refined New York fine dining experience to ensure flawless service, cultivate team excellence, and create memorable guest experiences in one of the city’s most prestigious dining establishments.

What You’ll Do :

Lead, motivate, and inspire the front-of-house team to deliver seamless, intuitive, and gracious service at every guest interaction.

Oversee daily restaurant operations, ensuring consistency, attention to detail, and adherence to CUT’s exacting fine dining standards.

Build strong guest relationships through personalized service, anticipating needs and exceeding expectations.

Train, mentor, and develop FOH staff, fostering professional growth, teamwork, and a culture of excellence.

Manage scheduling, labor budgets, and operational workflows to optimize service efficiency while meeting financial goals.

Partner with the General Manager and Assistant General Manager to drive operational performance and guest satisfaction.

Maintain the highest standards of compliance, safety, and professionalism across all FOH operations.

Represent CUT’s brand on the floor with confidence, warmth, and authority, ensuring every guest experience reflects our world-class standards.

Qualifications :

Proven leadership experience as a Restaurant Manager, Floor Manager, or comparable FOH leader in a high-end New York City restaurant (fine dining, luxury hotel dining, or similarly prestigious establishments preferred).

Exceptional knowledge of hospitality, food, wine, and cocktail culture, with a commanding yet approachable presence on the floor.

Strong leadership experience that inspires, motivates, and cultivates team performance.

Excellent communication, organizational, and problem-solving skills.

Passion for delivering elevated, memorable guest experiences and dedication to upholding CUT’s reputation for excellence.

Why Join Us :

Be part of the globally recognized Wolfgang Puck Fine Dining Group, known for innovation, excellence, and leadership in hospitality.

Work alongside a team of culinary and hospitality professionals at the forefront of the industry.

Competitive compensation, benefits, and opportunities for career growth within a world-class organization.

Join a culture that values people-first leadership, collaboration, and continuous improvement.

Disclaimer : This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.

Wolfgang Puck Fine Dining Group is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class.

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