Patient Scheduling Representative
- Full-time
Contact Center Agent
Position Summary This position will require a flexible, forward-thinking individual who is able to adapt to a changing work environment, is a team player, and is consistently able to provide quality patient service. The ability to multitask, as well as taking incoming and making outgoing calls to schedule patient appointments is essential in this position. Expected compensation between $19.49 - $23.38 / hour. Compensation will be determined based on relevant experience and skills.
Essential Functions
Register and schedule patients, data entry of demographics and insurance information. Understand various aspects of medical insurance and verify patient insurance, Clearly and concisely document every patient interaction in our EHR system. Take electronic messages and convey information to respective medical care provider teams. Perform follow-up calls for missed appointments, including cancelled and no-show appointments, schedule changes and overdue recall. Maintain appointment scheduling in accordance with Associated Eye Care scheduling policies. Provide excellent customer service. Respond to patient inquiries both over the phone and electronically. Complete other daily functions including but not limited to listening to and returning voicemail messages and electronic messages, working daily reports and other various tasks.
Other Essential Functions
Must present self at the workstation, ready for work, at the scheduled time. Must be willing and able to work a variety of hours. Participates in department and company meetings, as requested. Performs other duties as assigned.
Create a job alert for this search
Patient Representative • Stillwater, MN, US
Patient Access Representative Associate
Part Time Patient Access Representative Associate
Patient Registration Specialist
Phlebotomist I or II
Patient Accounts Resolution Representative
Per Diem Patient Access Representative Associate - Minneapolis, MN
Part Time Patient Access Representative Intermediate
Patient Coordinator
Dental Network Service Representative
Patient Care Specialist - Primary Care
Per Diem Patient Services Representative Associate
Medical Oncologist – Change the World One Patient at a time
Family Medicine with OB | Amery, WI
Physician Dispensing Support Representative (Pharmacy Operations)
Part Time Patient Access Representative Associate
Telemedicine Physician
Patient Service Tech - Float (#44938)
