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Airport Customer Service Agent- KOA / AS FT

Airport Customer Service Agent- KOA / AS FT

Unifi Aviation, LLCCaptain Cook, HI, US
30+ days ago
Job type
  • Full-time
  • Part-time
Job description

General information

Job Title

Airport Customer Service Agent- KOA / AS FT

Date

Friday, October 3, 2025

Entity

Unifi Aviation, LLC

State

Hawaii

City

Kailua-Kona

Base Pay Rate : $ 18.00

Full / Part Time

Full Time

Exempt or Non-Exempt Position

Non-Exempt

Shift

A.M. shift

Requirements and Description

Summary

Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!

Responsibilities

  • Assists passengers with their baggage pick-up.
  • Assists passengers to resolve issues with their delayed, lost, or damaged items.
  • Utilizes computer software to track and catalog luggage.
  • Handles customer interaction with class in an efficient, effective, and professional manner.
  • Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
  • Must be able to lift / carry / push / pull and move items of 70 pounds and / or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.

Basic Qualifications

  • Must be a local (in-state) resident.
  • High School diploma or GED.
  • Valid In-State Drivers License.
  • Ability to pass a pre-employment drug screen.
  • Ability to pass up to a 10-year background check.
  • Must be at least 18 years of age.
  • Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
  • Must complete ramp and SIDA training to obtain airport authority identification security.
  • Must be able to carry heavy items up and down jetway stairs.
  • Must be able to be alert to moving vehicles or aircraft and use radio equipment.

    • Benefits

    We provide competitive compensation i.e., a full benefit plan. As a fast-growing business, we offer excellent opportunities for exciting and challenging work. As our company continues to grow, you can expect unlimited career advancement!

    " Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

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    Customer Service Agent • Captain Cook, HI, US