Mailroom Associate

Mailroom Associate

The Mailroom Associate is responsible for extracting, sorting, and reviewing utility invoices according to the department and customers' procedures. The main duties include : extracting mail from an automated mail opening machine and sorting invoices, mail inserts, checks, terms, and invoices based on mode, number of pages, etc. Utility bills are organized prior to being scanned. A manual review of the utility invoices is performed to ensure compliance with customer and department procedures. Bills which do not meet client and / or department standard procedures are separated, a standard reject form is attached, and forwarded to the lead for review. Established production quotas in a fast-paced mailroom production line environment are met. Procedures are reviewed and complied with, new or updated client and departmental procedures are followed, and old procedures and files are discarded as received. Minor troubleshooting on the mail opening machine is performed, and initiative is shown in presenting problems and possible solutions to the lead or supervisor. The work area is maintained to present a neat and professional appearance at all times. Overtime is worked as required by management to ensure timely completion of all accounts. Other duties are performed as needed or assigned.

Skills and abilities required include the ability to regularly lift mail trays and letter debris up to 35 pounds and the physical capability of performing rapid repetitive hand / arm movements while opening / sorting mail that requires reaching. The ability to stand, bend and reach to file sheets the majority of the shift is required. Experience grasping, retaining instructions and performing at a high level of accuracy is needed. Good organizational and time management skills to work in a fast-paced production environment are necessary. Self-motivation with the ability to work under minimal supervision is required.

Minimum level of preparation and training normally required includes a high school diploma or equivalent. Equivalent experience found in a production-oriented processing environment is preferred.