BUSINESS LICENSE INSPECTOR

Business License Enforcement Officer

This position enforces the City's business license ordinance and collects and accounts for related fees and fines; inspects new and existing businesses to ensure they are operating with the up-to-date City business license; performs related technical and clerical work as assigned. The incumbent works according to set procedures under close supervision. The work is considered sedentary and involves walking or standing some of the time and involves exerting up to 10 pounds of force on a recurring basis or routine keyboard operations. The work requires the following physical abilities to perform the essential job functions : balancing, climbing, crawling, crouching, feeling, fingering, grasping, handling, hearing, mental acuity, reaching, repetitive motion, speaking, stooping, talking, visual acuity, and walking. Work environment involves exposure to no known environmental hazards; and is dynamic that requires sensitivity to change and responsiveness to changing goals, priorities and needs.

Essential Job Functions :

• Enforces the business license ordinance for the City of Columbia;
• Inspects new and existing businesses to ensure they are operating with up-to-date City business licenses; provides information and assistance to businesses as required to facilitate compliance with the City's business license ordinance;
• Collects new and renewing business license fees in the field and in the office; provides receipts and posts payments to appropriate accounts;
• Contacts persons / businesses with delinquent accounts to discuss payment options; assesses and applies penalties for non-payment;
• Processes lock box payments;
• Assists in greeting and assisting customers, providing professional, courteous customer service at all times;
• Interprets and explains the ordinances to business owners as it pertains to their business;
• Maintains accurate and complete records;
• Performs general clerical work as required, including but not limited to preparing reports and correspondence, entering and retrieving computer data, copying and filing documents, sending and receiving faxes, answering the telephone, etc.;
• Receives and responds to inquiries, concerns, complaints and requests for assistance regarding areas of responsibility;
• Attends court proceedings and testifies in court to represent the City to prosecute cases for various court summons;
• Patrols the city and conducts field inspections to identify business licensing code violators;
• Investigates public complaints regarding alleged violations;
• Attends meetings, workshops, conferences, etc., as appropriate to enhance job knowledge and skills; and
• Performs other related duties as assigned.

Qualifications :

Minimum Requirements to Perform Work :

Knowledge, Skills, and Abilities :