IT Manager - Direct Hire

Job Description

Job Description

Onsite  IT Director - Direct Hire

We're seeking a highly skilled, on-site IT Director to join our Information Technology team. In this key leadership role, you will be ensuring a secure, stable, reliable, operational and guest ready technology experience across all departments.

This position plays a critical role in architecting, analyzing, developing, enhancing, testing, installing, implementing, monitoring, operating, maintaining, and supporting a wide range of back of hours as well as guest- facing applications / systems, devices, audio and visual equipment, end-user computers, infrastructure environments, analytical and data platforms, while managing and mentoring a high-performing team.

We're searching for a seasoned IT leader with deep technical knowledge and proven team management experience. The ideal candidate brings both strategic vision and a hands-on approach, capable of translating business needs into IT solutions that will contribute to the entire company experience.

Key Responsibilities

• Lead day-to-day operations and long-term planning for resort technology.
• Manage a team responsible for application support, infrastructure, equipment & device management, back of house and guest-facing technologies.
• Support and enhance various 3rd party and custom software applications such as POS, PMS, CRS, Payments, Food & Beverage, Catering, Spa, Inventory Management, Financial and Marketing CRM.
• Oversee version upgrades, patching and configuration of newly installed software rollouts across operational applications and environments partnering with the necessary infrastructure and IT Security Enterprise teams.
• Collaborate with business units to gather requirements, research technical options, design, architect and implement solutions in a timely delivery.
• Leverage a solid understanding of business operations combined with prior IT experiences and knowledge to triage and provide resolution of technical issues and problems.
• Maintain compliance with IT security protocols, payments industry and data privacy standards (PCI, PII, SOX, GDPR, CCPA, access rights / SSO etc.).
• Manage, prioritize and direct the daily activities of IT associates, including third-party vendors and service providers.
• Participate in an on-call rotation and remain available to work flexible hours, including off-hours, holidays and weekends.
• Travel occasionally to support IT operations at other resort locations.

Qualifications & Experience

Company Description

F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break / fix. Learn more at F2onsite.com.

WHAT WE DO : Our focus is Hardware : Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break / fix services, migrate data, install computers, move printers, install / fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.

Company Description

F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break / fix. Learn more at F2onsite.com.\r\n\r\nWHAT WE DO : Our focus is Hardware : Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break / fix services, migrate data, install computers, move printers, install / fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.