Group Manager Market Operations

Group Manager Market Operations (Southeast Region) Location : Chandler, AZ or Los Angeles, CA (Onsite)

Your role

This is a day-to-day operations leadership role in which you will ensure operations activities are aligned with the company's financial and operational objectives. You will influence colleagues to embrace the company's operating objectives.

What you'll do

• Direct responsibility for 24 / 7 operations of data centers within the assigned market and work with security and customer success teams to ensure a consistent customer experience.
• Accountable for market operational metrics, including financial performance, uptime and standards compliance.
• Collaborate closely with Market General Manager and PMG to understand market conditions and drive market industry events.
• Prioritize use of resources for operational risk mitigation, remediation and meeting customer commitments on time, on budget.
• Extend and expand value delivery for current customers and develop opportunities to deliver value in areas not already served.
• Maintain strong external network and insight into latest developments in data center and competitive landscape to help become provider of choice.
• Collaborate with PMG and Sales to grow the business including origination activity, sales and investor tours and customer business reviews.
• Work hand in glove with customer success to address customer requirements, new deployments and issue resolution.

What you'll need

A bit about us

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. Our global data center footprint spans 300+ facilities in 50+ metros across 25+ countries.

What we can offer you

Inclusive environment, opportunities for development, competitive compensation and benefits, and a culture that recognizes and rewards contributions.

Equal Opportunity Employer

Digital Realty is an equal opportunity employer, EOE / AA / M / F / Vets / Disabled. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status.

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