Operations Support Specialist

A company is looking for an Operations Support 1 - COE.

Key Responsibilities

Resolve held CI orders by following established processes and documenting actions taken

Perform order resolution through outbound calls to Financial Institutions and handle incoming calls as needed

Execute various Exception Processing tasks, including Auto Screen, Mail Care, and order entry

Required Qualifications

High School diploma or GED

6 months of CI experience

Experience working on a PC with accurate keyboarding skills

Customer service experience

Must be 18 years of age or older