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Patient Services Representative

Patient Services Representative

Chord Specialty Dental PartnersAmbler, PA, US
30+ days ago
Job type
  • Full-time
Job description

Patient Services Representative

Pediatric Dental Associates is seeking a motivated Patient Services Representative to join our close-knit team in providing top-notch dental care to our patients.

As a Patient Services Representative, you will be our patients' first point of contact, providing exceptional customer service and ensuring a smooth and efficient experience from check-in to check-out. We are searching for a passionate and customer-oriented individual who thrives in a fast-paced environment and loves creating smiles.

Responsibilities

  • Provide welcoming, prompt, and respectful customer service patients and families upon arrival and dismissal.
  • Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports, and other correspondence organized.
  • Filing and scanning medical documents and office forms as directed.
  • Verifying all patient demographic, health, pharmacy, and insurance information.
  • Schedule and confirm patient appointments.
  • Cleaning the front office work area and other maintenance assignments as directed.

Qualifications

  • Motivated and willing to learn on the job.
  • Experience working in the front desk area of a medical / dental practice preferred.
  • Strong customer service skills; ability to communicate well.
  • Demonstrated desire to work with children in a pediatric setting.
  • Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines.

    • What We Offer

    We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here's what we provide :

  • Medical and Vision Insurance : You're eligible starting the first month after you join.
  • Dental Coverage : Enjoy this benefit with $0 premium.
  • 401(k) Plan with Company Match : We help you plan for your future with our matching program.
  • Generous Paid Time Off and Holidays : Take the time you need to relax and recharge.
  • Employee Referral Program : Earn rewards for bringing talented individuals to our team.
  • Big savings, big perks : Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.
  • Pet Insurance : We understand the importance of furry family members too.
  • Cutting-edge Technology and Training : We provide the tools and resources you need to excel in your role.
  • Life and Disability Insurance Options : Protect yourself and your loved ones with our coverage options.

    • Pediatric Dental Associates is a thriving practice with locations in Philadelphia, Bucks County, Pennsylvania, and Cherry Hill, New Jersey. Founded in 1975, PDA has grown to serve 100,000+ patient visits annually. In addition, the practice operates leading pediatric residency programs through partnerships with Temple University Hospital and Cooper University Hospital. We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member.

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    Patient Service Representative • Ambler, PA, US