Sales Lead

Job Description

Job Description

Sales Lead Job Description

Job Summary :

The Sales Lead supports store management in creating conditions for success by focusing on business results, consumer experience, and brand representation. The role encompasses coaching, achieving sales goals, delivering top-tier customer experiences, and upholding brand standards. Sales Leads are categorized into three specialized areas : Operations , Consumer Experience , and Visual Merchandising , each with distinct responsibilities.

Core Responsibilities for All Sales Leads :

• Business Results : Drive team productivity, achieve sales goals, and support strategies for superior results.
• Consumer Experience : Build relationships to foster brand loyalty and ensure customer satisfaction.
• Brand Ambassador : Embody the company's values and heritage, ensuring a high-quality store experience.
• Accountability : Adhere to company policies and ensure team compliance.
• Leadership : Model and teach company values, including Stewardship, Humility, Excellence, and Elegance.

Specialized Roles :

Sales Lead - Consumer Experience

Monitor and enhance customer interactions using sales strategies.

Sales Lead - Operations

Oversee product handling, inventory management, and stockroom organization.

Sales Lead - Visual Merchandising

Ensure product displays, signage, and store layout meet brand standards.

General Requirements :

Physical Demands :

This job description provides a comprehensive view of the Sales Lead role, with distinct expectations for each specialization to optimize store performance and customer satisfaction. Other job duties are as assigned.