Residence Education Coordinator
Please see Special Instructions for more details.
Our agency supports second-chance employment for individuals who were previously incarcerated, or Justice-involved. We invite all potential applicants to apply for positions for Which they may be qualified.
Please Note: * A criminal background check will be conducted on the candidate finalist prior to the offer of employment. * If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants. * Salary will be determined based on competencies, equity, budget, and market considerations. * Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered. * Failure to complete the application completely may result in you not being considered for the vacant position. * Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position. * If you have general questions about the application process, you may contact Human Resources at
OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834.
Position Details
Classification Information
Position Classification Title
Student Housing Professional, Resident Hall Mgr (R&B Included)
FLSA
Exempt
Position Class
82402
Position Overview
Position Summary
Join the Ramily!
Winston-Salem State University's Department of Housing and Residence Life has 3 (three) openings for Residence Education Coordinators. This job posting will remain live until all three vacancies are filled.
We are seeking dedicated and student-centered professionals to join our dynamic team in supporting a diverse and vibrant residential experience.
As a key member of our Housing and Residence Life team, the Residence Education Coordinators (RECs) are responsible for cultivating a positive living-learning environment that promotes student success, community engagement, and personal development. This full-time, live-in position plays a critical role in building communities, supporting residential students, and implementing departmental initiatives aligned with the university's mission and strategic goals.
Primary Responsibilities
- Provide Leadership and Supervision of Student Staff
Recruit, train, supervise, and evaluate a team of Resident Assistants (RAs), fostering their growth as student leaders and peer educators. Facilitate ongoing development opportunities that emphasize professional competencies, crisis response, and community engagement. Ensure staff accountability through regular one-on-one meetings, performance assessments, and developmental feedback. - Supportive Living-Learning Communities
Intentionally build residential environments that affirm the identities, experiences, and values of all students. Apply student development theory and best practices to create communities that are welcoming and conducive to personal growth, academic achievement, and holistic well-being. - Uphold and Educate on Community Standards and Student Conduct
Serve as a conduct hearing officer for low-level student conduct cases, ensuring due process and educational outcomes in alignment with the Code of Student Conduct. Promote community responsibility by addressing behavior in a restorative and developmental manner, while reinforcing university values and expectations. - Coordinate Crisis Management and Emergency Response
Serve in a 24/7 on-call rotation to respond to incidents involving student safety, mental health concerns, facility emergencies, and other critical situations. Partner with campus stakeholders (e.g., Counseling Services, Campus Police, Student Health) to ensure comprehensive and compassionate response to student crises. - Design and Implement Educational and Community Engagement Initiatives
Develop and execute intentional programming and community-building initiatives aligned with the department's residential curriculum and institutional mission. Collaborate with faculty, student leaders, and campus partners to promote student learning, cultural awareness, leadership development, and civic engagement. - Provide Direct Student Support and Advocacy
Build meaningful relationships with residential students through visibility, mentorship, and one-on-one interactions. Offer individualized support, referrals, and guidance to help students navigate personal, academic, and social challenges. Act as a key resource in promoting student retention and success. - Manage Operational and Administrative Functions
Oversee the daily management of an assigned residential area, ensuring operational excellence in areas such as occupancy management, key control, health and safety inspections, and facilities maintenance. Maintain accurate records, submit reports, and ensure compliance with university and departmental procedures. - Collaborate to Advance Institutional and Departmental Goals
Actively engage with colleagues across Housing and Residence Life, as well as university partners, to advance initiatives related to student success, retention, and belonging. Participate in department-wide planning, assessment, training, and professional development efforts to support continuous improvement and strategic alignment with WSSU's mission.
Position Information
Position Number
561544
Working Position Title
Residence Education Coordinator
Building and Room No.
Cleon F. Thompson, Jr. Student Services Center
Suite 301
Appointment Type
Permanent Full-Time
If Time Limited.
No
Appointment Length.
Requirements and Preferences
Position required to work during periods of adverse weather or other emergencies
All - Emergency and Pandemic on site
Normal Work Schedule
8:00 am - 5:00 pm; Monday - Friday
Department Required Skills
- Bachelor's degree
- Four to five years of related and relevant experience
Preferred Years Experience, Skills, Training, Education
- Master's degree in Higher Education, Student Affairs, Counseling, or related discipline.
- Experience with supervision of student staff.
- Familiarity with residential curriculum models and student development theory.
- Crisis management and conflict resolution experience.
Knowledge, Skills, and Abilities
- Strong interpersonal, communication, and conflict resolution skills.
- Ability to manage multiple priorities and work both independently and collaboratively.
- Knowledge of student development and identity development.
- Comfort with technology and administrative systems (e.g., Maxient, StarRez, Advocate, or equivalent).
- Willingness and ability to live on campus and participate in an on-call duty rotation.
Required License or Certification
Valid US Driver's License
Yes
Commercial Driver's License Required
No
Physical Required
No
List any other medical/drug tests required
Posting Details
Posting Details
Internal Posting Only
No
Time Limited Position
No
Appointment Length
Salary
Salary Commensurate with education and experience
Open Date
10/31/2025
Close Date
Open Until Filled
Yes
Special Instructions Summary
Our agency supports second-chance employment for individuals who were previously incarcerated, or Justice-involved. We invite all potential applicants to apply for positions for Which they may be qualified.
Please Note: * A criminal background check will be conducted on the candidate finalist prior to the offer of employment. * If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants. * Salary will be determined based on competencies, equity, budget, and market considerations. * Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered. * Failure to complete the application completely may result in you not being considered for the vacant position. * Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position. * If you have general questions about the application process, you may contact Human Resources at
OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834.
Supplemental Questions
Required fields are indicated with an asterisk (*).
- How did you hear about this employment opportunity?
- Public Job Posting
- Internal Job Posting
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Website
- Other
Applicant Document
Required Documents- Resume
- Cover Letter
Optional Documents
