ADMINISTRATIVE SERVICES ASSISTANT 2 • - 10142025- 72065

Job Information

State of Tennessee Job Information

Opening Date / Time 10 / 14 / 2025 12 : 00AM Central Time Closing Date / Time 10 / 27 / 2025 11 : 59PM Central Time Salary (Monthly) $3,631.00 - $4,533.00 Salary (Annually) $43,572.00 - $54,396.00 Job Type Full-Time City, State Location Knoxville, TN Department Human Services

LOCATION OF (1) POSITION(S) TO BE FILLED : DEPARTMENT OF HUMAN SERVICES, REHABILITATION SERVICES DIVISION, KNOX COUNTY

For more information, visit the link below :

This is a hybrid position

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Qualifications

Education and Experience : Graduation from an accredited college or university with a bachelor's degree and experience equivalent to two years of professional full-time staff work.

Substitution of Education for Experience : Additional graduate coursework from an accredited college or university in public or business administration or other acceptable field may be substituted for the required experience, on a year-for-year basis, to a maximum of two years.

Substitution of Experience for Education : Qualifying full-time increasingly responsible sub-professional experience, paraprofessional, or professional experience may be substituted for the required education, on a year-for-year basis, to a maximum of four years.

Overview

Under general supervision, is responsible for professional staff work of average difficulty in relieving an executive of administrative detail; and performs related work as required. An employee in this class performs a variety of general and special assignments in relieving an executive of administrative detail. This class differs from that of Admin Assistant 1 in that an incumbent of the latter performs work of lesser scope and difficulty. This class differs from that of Admin Assistant 3 in that an incumbent of the latter performs work of greater scope and difficulty. Classes in the Admin Assistant sub-series differ from those in the Admin Services Assistant sub-series in that incumbents of the latter perform duties in direct support of line operations rather than duties which emphasize relieving an executive of administrative detail.

Responsibilities

• Analyzes, interprets, and enforces existing policies and procedures. Analyzes proposed and existing legislation / policy / standards / mandates / operating instructions and drafts revision recommendations in order to provide clarity.
• Schedules executive's travel arrangements, processes approvals, and reconciles costs upon completion of travel; maintains calendar of the executive's scheduled meetings; and helps coordinate special events such as executive dinners, banquets, speeches / presentations, and recognitions. Coordinates departmental charity drives, tours of facilities / operations, and similar activities to foster community relations.
• Performs a variety of general staff administrative duties to support program operations. Acts as a liaison between executives' offices such as Governor's Office, departmental staff, local / state / federal agencies, community organizations and groups, courts, and other entities in gaining and giving information.
• Assigns, trains, monitors, and evaluates assigned clerical and other staff and their work.
• Consults with executive to determine costs, time, resources, and / or materials needed to complete an initiative.
• Monitors orders, employee time, and inventory of supplies.
• Represents executive when designated at board, commission, and other meetings to gain information. Attends legislative and / or executive functions and meetings as required to gain information.
• Makes recommendations on human resources actions such as employment, promotion, demotion, transfer, retention, and increases for exceptional performance.

Competencies (KSA's)

Competencies :

Resourcefulness

Customer Focus

Organizational Savvy

Instills Trust

Drives Engagement

Knowledge :

Clerical

Communications and Media

Customer and Personal Service

Law and Government

Skills :

Active Learning and Listening

Learning Strategies

Mathematics

Monitoring

Judgment and Decision Making

Abilities :

Mathematical Reasoning

Written Comprehension

Speech Clarity

Speech Recognition

Tools & Equipment

Personal Computer

Telephone

Retail Sales Equipment

Calculator

Fax Machine / Printer / Scanner / Copy Machine

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications :

A valid driver's license

For the past five years, the candidate's driver record must not have record of the following violations : driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Agencies may allow an exception based on other factors.