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Business\Systems Analyst

Business\Systems Analyst

RIT Solutions, Inc.New York, NY, United States
15 hours ago
Job type
  • Full-time
Job description

Business\Systems Analyst

New York, NY - Hybrid

Job Description

Responsibilities

  • Lead requirements gathering through workshops, interviews, and cross-functional sessions.
  • Produce comprehensive documentation (BRDs, use cases, user stories, process flows).
  • Collaborate with stakeholders to prepare impact analysis documentation for change requests, identify potential impacts, risks, and dependencies, assessing effects on business and technical processes, and reviewing the scope of testing.
  • Rapidly master utility business processes.
  • Drive consensus and alignment among IT, QA, Operations, and Business Leadership.
  • Provide input and feedback to the QA team on test coverage, strategy, and planning to support alignment with project requirements.

Requirements Analysis Skills

  • Conduct detailed requirements analysis to ensure all specifications are clear, testable, and unambiguous.
  • Decompose high-level business capabilities into epics, features, and user stories that are atomic and actionable.
  • Facilitate stakeholder collaboration to validate those requirements reflect true business needs.
  • Review requirements for completeness, consistency, and feasibility, ensuring alignment with project scope and technical capabilities.
  • Apply design thinking principles (empathize, define, ideate, prototype, test) to refine requirements and deliver stakeholder-focused solutions.

    • Testing Strategy, Governance, and Optimization

  • Support TCoE governance by establishing and maintaining end-to-end requirements traceability.
  • Act as the go-to expert during test planning, execution, and defect triage.
  • Champion process maturity, automation, and continuous improvement initiatives within QA.
  • Translate operational needs into precise, testable system specifications focused on reliability and compliance.

    • Project Delivery and Stakeholder Engagement

  • Partner with project teams for release planning, risk assessment, and go-live readiness.
  • Support requirements clarification during functional and UAT testing phases.
  • Assist with defect analysis and participate in defect triage meetings.
  • Translate business needs and system impacts for technical teams and leadership to ensure shared understanding.
  • Review knowledge management systems for best practices and training improvements.
  • Contribute to continuous optimization of testing processes, including automation, cloud, and AI-powered tools.
  • Support a metrics-driven approach to testing through dashboards and KPI reporting.

    • Required Qualifications

  • Education : Bachelor's degree in computer science, Business Administration, Information Systems, Engineering, or a related field.
  • Experience : 5 years of progressive, hands-on Business Analyst or Systems Analyst experience in enterprise environments.
  • Utility Domain Expertise : Practical experience with at least one of the following systems or equivalent platforms :

    • o Outage Management System (OMS)

    o Oracle Utilities Analytics (OUA)

    o Geographic Information System (GIS)

    o Advanced Metering Infrastructure (AMI)

    o Customer Care and Billing (CC&B)

    o Work Management Systems (for example, IBM Maximo)

  • Core Competencies :

    • Proven expertise in requirements elicitation, analysis, documentation, and management.

  • Strong process mapping (AS-IS / TO-BE), workflow documentation, and stakeholder management.
  • Analytical thinking and problem-solving abilities.
  • Exceptional communication, facilitation, and conflict resolution skills.

    • Preferred Skills and Certifications

  • Certifications : IIBA-CBAP, IIBA-CCBA, PMI-PBA.
  • Technical Skills : Experience with test management tools (Azure DevOps, Jira, ALM), SQL proficiency, and familiarity with functional, acceptance, regression, and system integration testing.
  • Emerging Technologies : Experience with Generative AI tools for requirements analysis, test case generation, or test automation. Knowledge of AI-powered testing platforms (for example, ACCELQ, testRigor).
  • TCOE Experience : Previous work within a Testing Center of Excellence or Quality Engineering organization.
  • Methodologies : Experience with both Waterfall and Agile / Scrum frameworks.
  • Regulatory Knowledge : Understanding of utility regulatory compliance (NERC, PSC, FERC).
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