Player Support Analyst

A company is looking for a Player Support Analyst.

Key Responsibilities

Provide customer service through live chat and email

Comply with established internal protocols and validate courtesies / retentions

Review and report suspicious sports betting / casino activity and interactions for reassignment

Required Qualifications

1+ years of experience in Customer Service BPO

Bachelor's Degree in any field or currently studying

Basic industry knowledge

Empathy and assertive communication skills

Excellent collaboration abilities