Senior Product Manager - Agentic AI Innovation

Senior Product Manager, Agentic Ai Innovation

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium and Global and Large enterprises. As the corporate payments ecosystem rapidly evolves, we are committed to maintaining our leadership position. As such, the Corporate & B2B Product Management (CBPM) organization was created to bring together all core corporate payment products under one cohesive product-line strategy. The team is focused on building best-in-class payment experience and capabilities to meet the evolving needs of our Global & Large and Middle Market customers.

AI is reshaping the future of commerce and redefining the experiences of our Corporate and Small Business customers expect. The Agentic Innovation & Partnerships team within GCS leads strategy and execution for agentic productsdeveloping intelligent, adaptive systems that transform how our customers interact, transact, and grow.

How You'll Make an Impact

As Senior Product Manager, Agentic AI Innovation, you will define the "why" and the "what" for next-generation agentic AI products. You'll translate business strategy and customer insights into a clear product vision, roadmap, and success metricsdriving value across our agentic ecosystem. You will collaborate with product development, engineering, design, data science, and enterprise stakeholders to deliver solutions that are safe, scalable, and transformative.

Key Responsibilities

• Define Vision & Strategy
• Drive Roadmap & Prioritization
• Champion Customer Value
• Deliver Measurable Outcomes
• Cross-Functional Leadership
• Governance Alignment

Minimum Qualifications :

Preferred Qualifications :

Salary Range : $123,000.00 to $215,250.00 annually bonus benefits

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws.

For positions covered by federal and / or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.