Showroom Coordinator
Cambria is looking for a Showroom Coordinator who will assist with day-to-day operations of the Cambria Showroom in our Sales & Distribution Center located in City, State. This individual will be responsible for selling Cambria by providing a friendly, knowledgeable, white glove experience to trade partners and homeowners / consumers who visit the Showroom.
Roles & Responsibilities :
Present a white glove service and experience within the Showroom
- Assist in managing the overall look, brand and customer experience in the Showroom
- Assist in planning, managing and hosting events within the showroom, either independently or with / for the Sales team
- Build trusting relationships and collaborate with the field sales employees to support their sales efforts
- Provide design solutions for consumers and / or trade professionals their project, as requested
- Maintain sample and marketing literature inventory
- Update all supplies within the showroom
- Maintain and submit expense invoices for reimbursement on a timely basis
Effectively service local business partners
Support the local market representatives sales efforts within the architect, designer, remodeler, retailer and fabricator communitiesConduct outreach to potential trade partners and influencers (as instructed by the Manager) through phone calls and emails to generate leads and establish connections in order to drive additional traffic to the ShowroomBring forth ideas to ensure that there is continuous growth of traffic within the ShowroomConduct trainings, tours, and product knowledge presentations within the ShowroomProvide communication between homeowners, business partners, and the appropriate internal Cambria Representatives to assist with each unique situationAccurately collect and update customer information through Salesforce on a daily basisEducate on and represent the brand and product
Present product knowledge materials to business partners, consumers and any other Showroom visitors, effectively educating them on product attributes and differentiatorsHelp customers and visitors understand the value, quality, and history of the brandLearn all sales and marketing programs and materials so you can present them to the customersActively use all social media channels Cambria participates in to promote the brand, product and ShowroomQualifications & Skills :
Strong interpersonal, verbal and written communicationProfessional and tailored in appearance to reflect our premium brandExcellent presentation and customer service skillsAbility to develop and maintain strong working relationships with internal and external partiesStrong organizational skills, as well as the ability to maintain focus under pressureHighly detail-oriented with a passion for perfectionSelf-motivatedThrives in a team environment that is fast-paced with multiple projectsAbility to work extended hours (evenings and weekends) if neededMinimum Requirements :
Education : High School Diploma, Associates degree preferred in Marketing, Business or similar field
Experience : One year of experience in retail or showroom, experience in commercial or residential industry is a plus. Comfortable collaborating in all aspects of the design process
Systems : Technical proficiency in Google & Microsoft Suites, and SalesForce preferred
Additional Requirements :
Travel Requirements : Minimal, may be required to travel to other Cambria locations.
Physical Requirements : Must be able to lift up to 40 pounds for displays, samples and other marketing materials. Requires lifting and handling of event set-ups and take-downs. Requires telephone and computer use.
Cambria's starting hourly range for this position is $23.00 - $28.00. Hourly ranges are determined by role, level, and location. The range displayed on each job posting reflects the target for new hires for the position. Individual pay is determined by several factors, including work location, job-related experience, and relevant education and / or training.
Cambria offers a competitive benefits package that encompasses Health and Dental Insurance, Paid Time Off, 7 paid Holidays, 401(k) plus matching, Discretionary Profit Sharing, Flexible Spending Account; Life, Supplemental Life, and Disability Insurance; Referral Program, Tuition Reimbursement, Employee Assistance Program, Employee Discount and Professional Development Assistance.
Offer of employment will be contingent upon the successful completion of background verification check, subject to applicable laws and regulations.