Financial Specialist

Financial Specialist

Financial Specialists manage the "front door" to all Tri-County Behavioral Healthcare Services. The Financial Specialist will provide the highest quality service possible to all clients, visitors, and staff at TCBHC. Provide empathetic guidance, problem solving, support, and assistance to all TCBHC clients. Serve as a knowledgeable source of accurate information and provide quality internal and external customer service. The Financial Specialist will ensure all clients have up to date financial and demographic information in the client database. The Financial Specialist is responsible for ensuring that authorizations are obtained prior to services rendered as well as scheduling client appointments, collecting payments, maintaining clinic schedules and answer multi-line telephones in a professional and courteous manner. The Financial Specialist is able to work with external and internal groups and teams and have the ability to manage multiple, simultaneous tasks and timelines. Is adept at interacting with diverse personalities, maintaining a calm and professional demeanor at all times. Ability to make quick decisions, establish priorities and concentrate on detailed information sometimes under stressful conditions. Demonstrate strong and proven problem-solving skills. Demonstrate computer application skills. Maneuver client database quickly and efficiently. Must demonstrate excellent written and verbal communication skills. Understanding of Mental Health preferred.

Minimum Requirements :

• Requires High School Diploma or GED.
• 1 year of experience preferred handling client check-in, appointment scheduling, insurance verification, pre-authorization and collection in a healthcare setting.
• Bilingual in English and Spanish is preferred.
• Knowledge of various insurance plans (HMO, PPO, POS, Medicare, and Medicaid) strongly preferred.
• Ability to pass Computer Competency test, typing 40 wpm and Basic Microsoft Word and Excel.
• Must have a valid driver's license and be insurable through Tri-County.

Payscale :

$16.63 / hour Bilingual pay rate : $17.68 / hour

Location : Conroe, TX

Effective January 1, 2017, all Tri-County Behavioral Healthcare campuses are smoke free.