Stakeholder Engagement Coordinator - Atlanta, GA

Stakeholder Engagement Coordinator Transmission

The Stakeholder Engagement Team provides strategic, proactive, project-level engagement with internal and external partners in support of high-impact Transmission and Distribution initiatives. In this role, you will be responsible for creating and executing strategic communication and engagement plans for large Transmission projects and creating project talking points, ensuring statewide consistency in our message. Additionally, you will be responsible for engaging with internal and external stakeholders, including impacted landowners and neighbors, with a focus on putting the customer at the center of all we do, both internally and externally. This position requires a good writer and storyteller with the ability to quickly process information and produce relevant and engaging content for both internal and external audiences in a fast-paced, high pressure, and cross-functional environment, in support of the company's capital investment efforts.

Major Job Responsibilities :

• Create and execute communication and engagement plans for large, high-impact Transmission projects, keeping impact landowners and community members at the center of every decision.
• Develop project-level talking points on high-impact Transmission projects for internal stakeholders at varying levels within the organization.
• Organize and host community meetings for select high-impact projects in your assigned territory and support these statewide as needed to build trust and increase transparency.
• Create clear, compelling communications that translate technical details into messages internal and external customers can understand.
• Attend land location meetings and field visits on projects in your assigned territory as needed.
• Develop and maintain strong working relationships with internal partners including Transmission Project Managers and technical experts within Transmission Maintenance Centers, as well as Region External Affairs, Land Acquisition, and Corporate Affairs.
• Respond to customer inquiries and concerns from the project inbox and phone number, maintaining a positive, service-oriented approach.
• Track engagement activities in Monday.com, Primavera Team Member, and GIS systems for accountability and reporting.
• Execute additional specific strategic engagement plans for the Transmission Organization as needed.
• Support storm duty, including after-hours and weekends, which may include supporting Storm Center communication.
• Monitor project milestones and coordinate collateral development and delivery, ensuring timely, accurate information reaches stakeholders.

Job Requirements : Education :

Bachelor's degree in Communications, Public Relations, Engineering, or a related field preferred

Experience :

Experience in stakeholder engagement, communications, or project coordination (utility / T&D or infrastructure experience) preferred. Experience in a customer-facing role responsible for customer service and conflict resolution preferred.

Knowledge, Skills, and Abilities :

Strong understanding of customer expectations for communications about large project work. Exceptional written and verbal communication; ability to tailor messages to diverse internal and external audiences. Ability to analyze, interpret, and translate technical information for non-technical audiences. Ability to build and maintain strong relationships with internal partners to support project goals and organizational objectives. Experienced in developing and delivering presentations for internal teams and leadership. Project coordination and management of content and collateral across multiple workstreams. Proficient in Microsoft 365 applications (PowerPoint, Word, Excel, Teams). Effective at planning, organizing, and prioritizing in a fast-paced environment. Capable of multitasking and implementing multiple outreach strategies at once with limited supervision. Demonstrates a service-oriented attitude; anticipates and responds promptly to stakeholder and customer needs. Strong attention to detail and time management skills. Committed to fostering an inclusive work environment for all employees. Willingness and ability to travel for field visits and after-hours community meetings.

Behavioral Attributes :

Role model of Our Values including Safety First. Possesses a positive, customer-first attitude. Collaborative team player with strong interpersonal skills. High level of intellectual curiosity and proactive in learning. Self-starter with a strong sense of ownership. Highly motivated with a demonstrated sense of urgency and reliable follow-through.

Georgia Power is the largest electric subsidiary of Southern Company (NYSE : SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction.

Southern Company (NYSE : SO) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service.

To learn more, visit www.southerncompany.com. Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional / social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus / awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https : / / seo.nlx.org / southernco / pdf / SOCO-Benefits.pdf. Additional and specific details about total compensation and benefits will also be provided during the hiring process. Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.