Regional Manager

Regional Manager

The Regional Manager (RM) is responsible for the successful operations and financial accountability of your district. The GM oversees the delivery of superior customer service, achievement of employees, customer satisfaction, and performance relative to studio objectives. The RM executes the implementation strategy and ongoing accountability of companywide standards for key operational activities, programs, and goals. The RM regularly communicates with the franchisee and corporate as scheduled and when necessary. The RM provides leadership, strategic direction, and support to all studios. They will protect the integrity of the Stretch Zone brand by ensuring every member receives the highest quality service and experience.

Benefits include a base salary depending on experience, percentage of studio net sales, bonus based on sales targets, paid time off, training & development, wellness resources, competitive salary, and flexible schedule. Free uniforms and opportunity for advancement are also provided.

The Regional Manager is responsible for providing in-depth analysis of studio metrics and Key Performance Indicator (KPI) trends, including sales comparisons over extended periods, lead generation, client retention and satisfaction, refunds / returns, closing percentages, and projections. They will develop a strategic plan of action for business development.

Additional responsibilities include creating weekly meeting schedules with a clear plan of action for each studio, monitoring schedules to ensure proper staffing, assessing the performance of Lead Sales Associates daily and holding them accountable to daily sales goals, having a presence in studios daily to coach, develop, and ensure proper daily operations, ensuring all reports are sent and accurate daily, tracking employee time clocks and utilization, consistent communication with corporate to ensure you are up to date with all initiatives, handling all higher-level customer service requests, and daily, weekly, and monthly accountability of sales goals. The Regional Manager will also develop marketing strategies.

Qualifications include experience in multi-unit management, strong sales background with proven success in previous roles, ability to develop and execute a high-level business plan, ability to set clear goals and have accountability for achieving them, ability to articulate variances in revenue / sales / expenses versus budget, and ability to think critically and solve unexpected problems quickly.

Our patented equipment and practitioner-assisted stretch method are designed to improve mobility, reduce stiffness, and increase athletic performance. Learn more about our method.

What to expect from our hiring process includes an initial phone call and one-question assessment within 24 hours, an in-person interview within 48 hours, and an offer letter and team lunch within 7 days.