Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits :

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

ABOUT OUR AGENCY :

Were a locally rooted, fast-moving insurance agency that believes in doing business the right way : with energy, integrity, and a deep connection to our community. We show up for our neighbors whether its helping them find the right coverage or sponsoring the next big event.

If you love people, live for a challenge, and want to be part of something bigger than yourself, lets talk.

ROLE DESCRIPTION :

As a Customer Service Representative - State Farm Agent Team Member with John Patterson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES :

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS :

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.