Italian Speaking Customer Service for Construction industry

Italian Speaking Customer Service Representative

Patrique Mercier Recruitment is excited to announce an opportunity for an Italian Speaking Customer Service Representative in the Construction industry. As the leading agency for candidates seeking jobs in their native language in other countries, we specialize in connecting talented individuals with employers in various sectors including healthcare, retail, gaming, and telecommunications. Our recruitment process is tailored to ensure we find the best match between candidates and employers, making your job search efficient and effective. In this role, you will be the primary point of contact for Italian-speaking clients within the construction sector, addressing inquiries and providing top-notch service. The position requires keen problem-solving skills and the ability to communicate effectively in both written and spoken Italian and English. If you are passionate about customer service and are ready to make a significant impact in a vibrant industry, we encourage you to apply. Patrique Mercier Recruitment, a project owned by The House of Mercier, is dedicated to helping you find your dream job abroad and is committed to your success in an international career.

Responsibilities

• Provide exceptional customer service to Italian-speaking clients and resolve their inquiries efficiently.
• Respond to customers' questions and concerns related to construction products and services.
• Process orders and provide updates on delivery times and schedules.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with colleagues in various departments to enhance customer experience.
• Identify and escalate priority issues to ensure timely resolution.
• Conduct follow-ups to ensure customer satisfaction and service delivery.