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Banquet Server
Banquet ServerLoews Hotels, LLC • Los Angeles, California, United States
Banquet Server

Banquet Server

Loews Hotels, LLC • Los Angeles, California, United States
10 hours ago
Job type
  • Full-time
Job description

Our urban oasis, situated at the corner of Hollywood and Highland, is your perfect base for moving and shaking, tinseltown-style. Loews Hollywood Hotel offers you movie-star magic and modern upscale amenities. Welcome to Style and Stature in the Hollywood Hills.

Who We Are : Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer :

  • Competitive health & wellness benefits, 401(k) & company match
  • Paid Sick Days, Vacation, and Holidays, Paid Bereavement
  • Pet Insurance and Paid Pet Bereavement
  • Training & Development opportunities, career growth
  • Tuition Reimbursement
  • Team Member Hotel Rates, other discounts, perks and more

What We're Looking For :

An experienced Banquet Server who is responsible for providing prompt, efficient, and courteous food and beverage service during banquet events, including weddings, conferences, and corporate functions. This role involves pre-setting, serving meals and drinks, clearing tables, and ensuring a high level of guest satisfaction. The Banquet Server works closely with the banquet team to ensure the smooth execution of events and adherence to service standards.

Who You Are :

  • Ability to listen carefully to guests' requests and relay instructions to others.
  • Skilled communicator capable of engaging with guests and team members with clarity and professionalism
  • Guest service focused and able to anticipate guests' needs and deliver a high level of personalized service.
  • Team player who contributes to a positive environment and smooth operations.
  • Familiar with various types of food and beverages commonly served at banquets, including dietary restrictions and preferences.
  • Ability to remain calm under pressure and resolve conflicts quickly (e.g., guest dissatisfaction, mistakes in orders).
  • Veterans and military spouses are encouraged to apply.
  • What You'll Do :

  • Assist in setting up banquet rooms according to the Banquet Event Order (BEO), including arranging tables, chairs, linens, silverware, glassware, and other service items.
  • Ensure proper placement of all dining and service equipment, and that the event area is clean and well organized before guests arrive.
  • Greet guests as they arrive at the event and ensure they are seated comfortably.
  • Serve meals and beverages in a timely and professional manner, following the service sequence outlined by the Banquet Captain or Manager.
  • Refill beverages and attend to guest needs throughout the event.
  • Ensure food is served at the appropriate temperature and that presentation meets hotel standards.
  • Clear plates, glassware, and silverware promptly after each course is served and as guests finish their meals.
  • Reset tables for subsequent courses or events as needed.
  • Assist with the breakdown and cleanup of banquet spaces after events, ensuring the room is left in a clean and organized condition.
  • Provide attentive, friendly, and professional service to all guests, addressing their needs and special requests with a positive attitude.
  • Handle any guest complaints or issues discreetly and report them to the Banquet Captain or Manager as needed.
  • Work closely with the banquet team to coordinate service, ensuring that food and beverages are served according to the event timeline.
  • Communicate with kitchen staff regarding food service needs, special dietary requirements, and any changes to the menu or service flow.
  • Assist with setting up and maintaining buffets, food stations, or beverage stations as required by the event.
  • Your Qualifications Includes :

  • Two to four years' experience in a mid-high volume banquet operation within an up-scale, hotel or convention center banquet operation, preferred.
  • High School Diploma, or equivalent.
  • Ability to stand, walk, reach, and lift / pull / push 35 plus pounds regularly throughout the shift.
  • TIPS (or Local / State alcohol training equivalent) Certification required.
  • Flexibility to work varying shifts, including nights, weekends, and holidays, as needed.
  • The wage for this position is $16.50.

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    Banquet Server • Los Angeles, California, United States

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