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Security Professional - Residential Lobby Desk

Security Professional - Residential Lobby Desk

Michigan StaffingHersey, MI, US
1 day ago
Job type
  • Full-time
Job description

Security Professional - Residential Lobby Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Professional - Residential Lobby Desk in Grand Rapids, MI, you will serve and safeguard clients in a range of industries such as Residential, and more. As a Front Desk Officer with Allied Universal, you will be the welcoming face and point of contact at a residential location, playing a vital role in maintaining a secure environment for residents and visitors. Your responsibilities include monitoring entry points, verifying access, and providing outstanding customer service while responding to security-related incidents or inquiries. You will utilize your communication skills and computer proficiency to manage visitor logs and support the overall security-related operations. Join our team to experience a culture that values teamwork, integrity, and putting people first.

Position Type : Full Time

Pay Rate : $19.00 / Hour

Job Schedule : Day

Fri 11 : 00 PM - 07 : 00 AM

Sat 07 : 00 PM - 07 : 00 AM

Sun 07 : 00 PM - 07 : 00 AM

Why Join Us

  • Smart Tools : Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth : Get paid training and access to career growth opportunities.
  • Financial Benefits : Participate in our retirement savings plan to invest in your future.
  • Exclusive Perks : Enjoy discounts on top brands and services through our Perks Program.

What You'll Do

  • Provide excellent customer service by following security-related procedures and site-specific policies at the residential front desk location.
  • Monitor and manage access to the building by greeting residents, guests, and visitors and verifying credentials as required.
  • Respond to incidents and critical situations in a calm, problem-solving manner, following Allied Universal protocols.
  • Assist residents and guests with inquiries and / or requests while maintaining a professional presence at the front desk.
  • Document and report security-related incidents or unusual activity to the appropriate personnel as needed.
  • Coordinate with emergency services and / or Allied Universal management when necessary during emergency response activities.
  • Minimum Requirements

  • Comfortable using a computer or tablet is preferred.
  • Customer service experience is preferred.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and / or local laws and regulations and may be required prior to employment.
  • A valid driver's license will be required for driving positions only.
  • Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law.

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    Security Professional • Hersey, MI, US

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