OP Registrar - Days

Outpatient Registrar

The Outpatient Registrar is responsible for accurately registering patients for outpatient services, verifying insurance and demographic information, collecting payments, and ensuring all required documentation is completed. This role plays a key part in the patient experience by providing courteous, efficient service and facilitating a smooth check-in process. The Outpatient Registrar collaborates with clinical departments, providers, and insurance representatives to support accurate billing and timely patient care.

Essential Functions :

• Registers patients for outpatient services, entering accurate demographic and insurance information into the registration system.
• Verifies insurance eligibility and coverage, assigns appropriate insurance plan codes, and ensures documentation is complete.
• Collects patient payments, co-pays, and deposits, and discusses financial responsibility and payment options with self-pay patients as needed.
• Screens for medical necessity using Advanced Beneficiary Notice (ABN) tools and distributes ABNs and other designated forms as appropriate.
• Reads and interprets physician orders to determine appropriate registration workflows.
• Obtains required signatures on consent and authorization forms, explaining each form to the patient or family member.
• Documents when a patient is unable to sign and follows procedures for nursing or family sign-off.
• Notifies ancillary departments or providers of patient arrival and follows up to prevent unnecessary delays.
• Prepares and organizes paperwork to support accurate processing and efficient retrieval of patient visit records.
• Places identification armbands on patients to ensure accurate identification during care.
• Secures and logs patient valuables upon request or admission.
• Maintains courteous and professional interactions with patients, families, and staff to ensure a positive experience.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications :

Knowledge, Skills and Abilities :