Police Communications Officer (Lateral - Experienced Only)

Salary : $5,572.67 - $8,269.73 Monthly

Location : Tustin, CA

Job Type : Full-Time

Job Number : 2025-14

Department : Police Department

Opening Date : 01 / 31 / 2025

Closing Date : Continuous

Description

Police Communications Officer I - $$33.11 - $44.58 / hour

Police Communications Officer II - $36.67 - $49.15 / hour

NOW OFFERING A HIRING INCENTIVE OF UP TO $15,000

CLICK HERE FOR DETAILS.

The City of Tustin Police Department is currently seeking applicants for lateral Police Communications Officer I / II (may be filled at either level depending on qualifications). This recruitment is open to candidates who have worked as a 911 dispatcher within the last two (2) years. This recruitment is conducted on a continuous basis to meet the needs of the City as vacancies occur and may close at any time.

To be considered, a City application, supplemental questionnaire AND typing certification (35 nwpm) must be submitted. For typing certification requirements,

This position, under moderate supervision, receives incoming calls for police and emergency assistance, dispatches necessary personnel and equipment, and monitors ongoing police activity to determine the need for additional resources.

Selection Process

Each component listed below must be passed in order to continue to the next phase. Applicants will receive written notification of their current status in the selection process.

1. Oral Panel Interview

2. Background Investigation and Polygraph Examination

3. Police Chief's Interview

4. Psychological and Medical Examinations (upon conditional offer of employment)

Candidates successfully completing all components of the selection process will be placed on an employment eligibility list from which hires may be made. The eligible list is valid for one year. The duration of the selection process typically lasts 6-9 months.

• IMPORTANT
• A comprehensive background investigation and polygraph will be conducted on any eligible persons considered for hire. Recent drug usage, theft or other illegal activity may be grounds for disqualification. A pre-employment medical, psychological evaluation AND a drug screen will be conducted upon a conditional offer of employment.

Examples of Duties

Duties may include, but are not limited to, the following :

Minimum Qualifications

A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes :

Education and / or Experience :

Police Communications Officer I : Graduation from high school; and two (2) years of customer service experience involving considerable public contact. Must have worked as a 911 dispatcher within the last two (2) years.

Police Communications Officer II : Graduation from high school; and two (2) years of experience as a public safety dispatcher using a West Covina Computer-Aided Dispatch (CAD) system. Must have worked as a 911 dispatcher within the last two (2) years.

Licenses and / or Certificates :

A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within three (3) months of employment. A certificate of completion from a California Commission on Peace Officer Standards and Training (POST) certified Public Safety Dispatchers' Basic Course is required.

Special Requirements :

Satisfactory results from a background investigation, physical examination, and administrative screening. Required to work rotating shifts that are typically twelve and one-half (12 ½) hours per day and which include evenings, weekends, and / or holidays. May be required to adjust shift assignment and / or work mandatory overtime to ensure adequate staffing.

Working Conditions & Physical Demands

For a full job description including Knowledge, Skills, Abilities and Physical Demands

TYPING CERTIFICATION REQUIREMENTS :

This position requires a typing speed of 35 net words per minute. For typing certification requirements and instructions, please CLICK HERE .

The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities.

The City of Tustin offers a comprehensive compensation and benefit program that includes :

FLEXIBLE BENEFIT PLAN

The City provides a specific dollar amount to each employee to use toward the purchase of individual or family health coverage, dental plans, vision coverage, additional life insurance, deferred compensation, and other optional benefits. Currently, the flexible benefit amount for Employee + 2 is $2000 per month.

The City contracts through CalPERS medical program (PEMHCA) which offers multiple PPO and HMO options for health insurance providers. Employees also have the choice of Delta Dental PPO or HMO plans.

RETIREMENT

Employees will be enrolled in a defined benefit (pension) plan with the California Public Employees Retirement System (CalPERS). CalPERS determines the retirement plan in which a new employee will be enrolled based on the individual's membership status with CalPERS or a reciprocal retirement system on the individual's first day of employment with the City.

Classic CalPERS members will be enrolled in the 2% @ 60 plan, with an employee contribution of 10% (pre-tax). New CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the 2% @ 62 plan, with an employee contribution of 7.25% (pre-tax). The City does not participate in Social Security, though participation Medicare is mandatory (1.45% employee contribution).

DEFERRED COMPENSATION

Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program. The City contracts with Nationwide Retirement Services.

GENERAL LEAVE

General Leave may be used for vacation and / or illness. Annual accrual amounts increase from 160 to 248 with years of service.

HOLIDAYS

The City has 13 paid holidays per calendar year.

LIFE INSURANCE

Full-Time employees receive a $100,000 life insurance policy.

LONG-TERM DISABILITY

The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident.

UNIFORM ALLOWANCE

The City provides a uniform maintenance allowance of $250 per year for those full-time employees required to wear a City uniform.

EDUCATIONAL INCENTIVE PAY

Educational Incentive pay for unit employees as follows :

BA / BS degree - $28.85 per pay period

Masters degree - $38.46 per pay period

ALTERNATIVE WORK SCHEDULE

Employees in this bargaining unit may be assigned the 9 / 80, 3 / 12.5 or 4 / 10 alternative work schedules.

RETIREE HEALTH INSURANCE

Employees who retire from the City of Tustin with ten (10) years of full-time service and continue enrollment in the City's health plan are eligible for reimbursement of $250 per month toward retiree health insurance costs. Employees first hired into a benefitted position with the City of Tustin prior to July 1, 2011 are eligible for this benefit after five (5) years of service.

TUITION REIMBURSEMENT

After passing the probationary period, employees may request reimbursement up to a maximum of $4000 per calendar year for tuition and related expenses when attending a community college or four year university.

EMPLOYEE ASSISTANCE PROGRAM

Employees are enrolled in an Employee Assistance Program that provides a variety of legal and counseling services.

MEDICARE

All newly hired employees contribute a portion of gross salary for Medicare coverage. The employee contribution to Medicare is 1.45%.

SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM

The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis.

SPECIALTY PAY

The City has specialty pay for designated positions. Examples of specialty pay include Bilingual Pay, Stand-by Pay, Call-Back Pay, Special Assignment and Shift Differential.

01

Were you referred to this vacancy by a current City of Tustin employee?

02

If Yes, what is the full name of the City of Tustin employee who referred you (list one employee only)? If No, write N / A.

03

If Yes, briefly explain how you know the City of Tustin employee cited above. If No, write N / A.

04

Have you successfully completed the probationary period in the classification equivalent to Police Communications Officer I / II?

05

Are you in possession of a valid California POST Public Safety Dispatcher Certificate or Dispatch Supervisor Certificate?

Required Question