Facility Manager, Airport Operations

Job Title

This position will oversee the Wheelchair, Baggage Handler and Skycap operation, while implementing and maintaining consistent regulatory regulations standards and safeguards. Assuring each airline client and traveling passenger remains highly satisfied with our service.

Responsibilities include overseeing staff, maintaining records, monitoring and coaching operations, communicating effectively with clients and guests, managing payroll, facilitating customer service, creating a team-oriented environment, identifying and correcting problems, ensuring audits achieve satisfactory results, understanding union contracts, and supporting special initiatives.

Qualifications

At least two (2) years managerial experience

Experience in airline / hospitality, restaurant, tourism, retail, or armed forces

Excellent oral and written communication skills

Computer skills; proficient in Word, Excel, Outlook, applicant tracking, payroll system

Front-line management experience along with recruiting and staffing responsibilities

Must be able to handle multiple priorities simultaneously

Must be able to obtain an SIDA security clearance badge and successfully complete Ground Security Coordinator training