Electronic Banking Coordinator

Primary Office Location :

4140 East State Street. Hermitage, Pennsylvania. 16148.

Join our team. Make a difference - for us and for your future.

Position Title : Electronic Banking Coordinator

Business Unit : Operations

Reports To : Supervisor of Electronic Banking

Position Overview :

The incumbent is primarily responsible for rotating and monitoring the work flow in the specific area and coordinating the workflow for projects assigned to the area. The incumbent acquires knowledge in all Electronic Banking job functions to provide a solid backup due to heavy volumes, backlogs or being short staffed. The incumbent updates procedures and aids supervisor in eliminating banks loss, risk and negative customer service ensuring Bank policies and government regulations are followed within time frames and / or standards established.

Primary Responsibilities :

Coordinates and monitors daily work flow, works on special projects and the flows for the special projects assigned in a specific area. Performs day to day ACH, Wire & SWIFT function activity when short staffed or heavy volume. Assists supervisor on weekly scheduling of staff for the various functions and identifies and improves procedures and identifies process improvements.

Responds to complex inquiries or refers to the appropriate department or person for resolution. Resolves unusual processing exceptions and research requests. Exhibits the necessary follow through with customers or staff. Shares their problem solving skills with staff to create stronger more knowledgeable employees.

Understand the intricacies of Electronic Banking Automated Clearing House (ACH) , Wire Transfer and SWIFT functions. Remains updated on rules and regulations that govern the ACH and Wire functions.

Updates department procedures as changes occur and works with various areas to ensure procedures do not conflict with procedures from other business units. Works closely with Treasury Management on procedures for the Business online clients. Trains new staff and existing staff on current and new procedures.

Provides input for annual reviews and communicates recurring or serious issues to the supervisor and manager. Serve as backup supervisor when necessary.

Maintains strong relationships with Treasury Management, International Banking Dept , Fundtech, Mellon Bank, Wells Fargo Bank and other correspondent Banks used for Foreign wires. Works with Fundtech to resolve any daily software issues, testing and implementation of changes to the software.

Performs other related duties and projects as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.

F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Education : High School or GED

Minimum Years Experience :

Special Skills :

Excellent communication skills, both written and verbal

Ability to work and multi-task in a fast paced environment

Detail-oriented

Ability to use general office equipment

Ability to use a personal computer and job-related software

MS Word - Intermediate Level

MS Excel - Intermediate Level

Special Licenses and Certificates :

N / A

Physical Requirements :

N / A

Equal Employment Opportunity (EEO) :

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.