Meeting Services Specialist (EMEA)

Meeting Services Specialist (EMEA)

The Meeting Services Specialist (EMEA) position is an outstanding opportunity to join a vibrant, disruptive technology company operating a cloud-based platform for multilingual web conferences, online meetings, live events, and more. In this role, you will help facilitate client meetings and events, ensuring they have dedicated support to make their event a success. You will also collaborate closely with all departments across KUDO to create a seamless customer experience.

Primary Responsibilities

• Manage end-to-end project coordination for client meetings and events, ensuring seamless execution from planning to wrap-up.
• Handle meeting logistics, including scheduling, discovery calls, and rehearsals to guarantee smooth operations.
• Assign and coordinate support personnel, ensuring optimal staffing for each event.
• Track and monitor meetings and personnel to maintain oversight and address any issues in real-time.
• Train and manage meeting operators, equipping them with the skills to deliver high-quality support and troubleshoot effectively.
• Liaise with Client Managers and Account Executives to coordinate client handovers and maintain clear communication.

Minimum Requirements

Education & Experience

Technical Skills

Soft Skills

Language & Collaboration