Scrum Master - Medicaid Provider Domain

Insight Global is seeking a Senior Scrum Master to support a large health insurance client of ours. This Scrum Master will support agile delivery within the Medicaid Provider domain, focusing on provider directories and database modernization. This role will enable one initial Scrum team (with potential to expand to a 2nd) and collaborate closely with cross-functional teams to deliver high-quality solutions in a complex, compliance-driven environment.

Key Responsibilities :

• Agile Leadership :

o Serve as Scrum Master for two Scrum teams, with potential to support additional teams or another Scrum Master.

o Coach teams on Agile principles and ensure adherence to Scrum practices.

o Facilitate daily stand-ups, sprint planning, retrospectives, and other ceremonies.

o Manage cross-team dependencies, including coordination with the Digital team for provider search modernization.

o Support deployments, including after-hours releases (e.g., post-5 PM for Arizona market).

o Work within the Medicaid Provider domain, focusing on provider directories and provider database initiatives.

o Understand state-specific compliance requirements across 17 Medicaid markets.

o Collaborate with a mixed team of FTEs, contractors, and offshore resources.

o Foster a culture of transparency, accountability, and continuous improvement.

o Partner with product owners, technical leads, and business stakeholders to ensure alignment on priorities and deliverables.

o Communicate progress, risks, and impediments effectively

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity / affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy :

Required Skills & Experience

o SAFe certification

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and / or other paid time off as provided by applicable law.