Senior Manager, Technology Operations - Personalization

Senior Manager, Technology Operations - Personalization

Location : Sunnyvale, California or Bentonville, Arkansas ONLY

The Senior Manager, Personalization eCommerce will lead the personalization strategy development and execution across Walmart's eCommerce business. This role works across the organization to align, enable, and support the development of Walmart eCommerce's personalization roadmap.

What you'll do

• Drives an eCommerce P&L focused on improving on-site personalization i.e. developing targeted promos, badges and offers, gamification and loyalty.
• Develop, implement and communicate personalization strategies to align with business goals, ensuring successful rollout across the eCommerce organization.
• Utilize a data-driven approach to building the personalization roadmap, collaborating with product management, data scientists, and analytics to translate data analysis into actionable recommendations.
• Lead A / B tests and develop creative solutions to improve customer experience and meet business needs.
• Influences direction through data-driven decisions; identifies and executes improvement opportunities; lead A / B tests; develops creative solutions; and prioritizes assignments to meet business needs.
• Develops strategic roadmaps and recommendations by sourcing, organizing, analyzing, and interpreting data and information; providing insight on current and future business trends; identifies, creates, and communicates trends; developing and implementing scorecards; translating data analysis into recommendations aligned with business objectives.
• Leads partnerships with key stakeholders across Product, Design, Site Merchandizing and Engineering, developing new innovations and tools for on-site discovery and conversion; leveraging best practices and competitive intelligence; to improve the customer experience.

Qualifications

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and / or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Minimum Qualifications

Preferred Qualifications

Primary Location

702 Sw 8Th St, Bentonville, AR 72716, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.